Relationship Officer - LAP ( LB Nagar )

Job Summary** The Relationship Officer - LAP is responsible for building and maintaining strong relationships with clients for Loan Against Property (LAP) products in the LB Nagar region. This role focuses on sourcing new business, managing existing client portfolios, and achieving sales targets. Job Responsibilities** * Identify and acquire new clients for Loan Against Property (LAP) products through various channels, including lead generation, referrals, and market networking. * Conduct thorough financial assessments of potential clients to determine eligibility and suitability for LAP products. * Explain product features, benefits, and terms and conditions clearly to clients, addressing their queries and concerns. * Prepare and submit loan applications, ensuring all required documentation is complete and accurate. * Coordinate with internal teams (credit, operations, legal) to facilitate timely processing and disbursement of loans. * Build and maintain strong, long-term relationships with existing clients to foster loyalty and encourage repeat business. * Proactively address customer complaints and issues, ensuring high levels of customer satisfaction. * Monitor market trends and competitor activities to identify new business opportunities and adjust sales strategies accordingly. * Achieve assigned sales targets and contribute to the overall growth of the LAP portfolio in the LB Nagar area. * Ensure compliance with all internal policies, procedures, and regulatory guidelines. * Generate regular reports on sales performance, client interactions, and market feedback. Job Qualifications** * Bachelor's degree in Business Administration, Finance, Marketing, or a related field. * Proven experience (1-3 years) in sales or relationship management within the financial services industry, preferably with exposure to Loan Against Property (LAP) or mortgage products. * Strong understanding of financial products and services, particularly secured lending. * Excellent communication, interpersonal, and negotiation skills. * Ability to build rapport quickly and effectively with diverse client segments. * Results-oriented with a strong track record of achieving sales targets. * Proficient in using CRM software and Microsoft Office Suite. * Knowledge of the local market and customer base in LB Nagar is highly desirable. * Ability to work independently and as part of a team. * High level of integrity and ethical conduct. At Credit Saison India, we are driven by Innovation, Inclusion, and Integrity to create a meaningful Impact. As one of India's fastest-growing NBFC lenders, our mission is to bridge the credit gap and transform lives by empowering underserved communities. Our journey is fueled by a team of 1,400+ employees across 80+ branches, with an AUM of over $2 billion. Join us and help build a brighter financial future for millions across the country. Established in 2019, Credit Saison India (CS India) is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch network of 80+ physical offices, 2.06 million active loans, an AUM of over US$2B and an employee base of about 1,400 employees. Credit Saison India is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Based in Singapore, Saison International’s global operations span over Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil, with active investments in debt, equity, corporate venture capital, and technology.