Relationship Officer - LAP (Srikakulam)

Job Summary: We are seeking a motivated and results-driven Relationship Officer to join our Secured Direct lending team. The primary responsibility of this role is to source and process loan applications through self-sourcing and a network of connectors The candidate will be the face of the organization, building strong client relationships while ensuring adherence to compliance and credit guidelines. Key Responsibilities: Loan Sourcing: Proactively generate leads through self-sourcing (cold calling, field visits, referrals, digital platforms, etc.). Build and manage a reliable network of connectors such as property dealers, chartered accountants, and other channel partners to source loan applications. Conduct regular follow-ups with leads to maximize conversion. Client Relationship Management: Engage with prospective borrowers to understand their financial needs and provide suitable loan products. Maintain relationships with existing customers to encourage referrals and repeat business. Application Processing: Collect, verify, and ensure timely submission of all necessary documentation required for loan processing. Coordinate with internal credit and operations teams to ensure smooth processing and disbursal of loans. Compliance and Reporting: Ensure all applications comply with regulatory and organizational credit guidelines. Maintain accurate records of lead sourcing, customer interactions, and loan application statuses. Prepare and submit daily/weekly/monthly reports to management. Qualifications and Skills: XII cleared. 1-2 years of experience in Direct sourcing of Affordable Mortgage loans ( LAP and HL) Understanding of Legal and Technical aspects of mortgage loans Good understanding of local economy. Good communication, interpersonal, and negotiation skills. Proven ability to achieve sales targets and build strong partner networks. Self-motivated with a result-oriented approach. Key Performance Indicators (KPIs): Number of loans sourced (monthly/quarterly targets). Conversion rate from lead to disbursal. Value of loans disbursed. Quality and productivity of sourced leads (NPA % and rejection rate). Expansion and effectiveness of connector network. At Credit Saison India, we are driven by Innovation, Inclusion, and Integrity to create a meaningful Impact. As one of India's fastest-growing NBFC lenders, our mission is to bridge the credit gap and transform lives by empowering underserved communities. Our journey is fueled by a team of 1,400+ employees across 80+ branches, with an AUM of over $2 billion. Join us and help build a brighter financial future for millions across the country. Established in 2019, Credit Saison India (CS India) is one of the country’s fastest growing Non-Bank Financial Company (NBFC) lenders, with verticals in wholesale, direct lending and tech-enabled partnerships with Non-Bank Financial Companies (NBFCs) and fintechs. Its tech-enabled model coupled with underwriting capability facilitates lending at scale, meeting India’s huge gap for credit, especially with underserved and under penetrated segments of the population. Credit Saison India is committed to growing as a lender and evolving its offerings in India for the long-term for MSMEs, households, individuals and more. Credit Saison India is registered with the Reserve Bank of India (RBI) and has an AAA rating from CRISIL (a subsidiary of S&P Global) and CARE Ratings. Currently, Credit Saison India has a branch network of 80+ physical offices, 2.06 million active loans, an AUM of over US$2B and an employee base of about 1,400 employees. Credit Saison India is part of Saison International, a global financial company with a mission to bring people, partners and technology together, creating resilient and innovative financial solutions for positive impact. Across its business arms of lending and corporate venture capital, Saison International is committed to being a transformative partner in creating opportunities and enabling the dreams of people. Saison International is the international headquarters (IHQ) of Credit Saison Company Limited, founded in 1951 and one of Japan’s largest lending conglomerates with over 70 years of history and listed on the Tokyo Stock Exchange. The Company has evolved from a credit-card issuer to a diversified financial services provider across payments, leasing, finance, real estate and entertainment. Based in Singapore, Saison International’s global operations span over Singapore, India, Indonesia, Thailand, Vietnam, Mexico, Brazil, with active investments in debt, equity, corporate venture capital, and technology.