Salesforce Automation Lead - Katalon

Role Overview

We are seeking a high-performing Salesforce Automation Lead who can drive
automation strategy, design scalable frameworks, and lead end-to-end quality
engineering initiatives for Salesforce-based applications. The role demands deep
technical expertise, leadership capability, and a strong focus on delivery
acceleration through automation, AI, and process optimization.

The ideal candidate should be equally comfortable working as an Individual
Contributor (IC) and as a team leader, mentoring teams while actively
contributing to complex automation solutions.

Key Responsibilities

1. Automation Strategy & Leadership

* Define and drive the automation vision, roadmap, and best practices across
Salesforce programs.
* Lead automation initiatives across functional, regression, integration, and
end-to-end testing.
* Establish scalable and reusable automation frameworks using Katalon Studio.
* Act as the go-to expert for automation architecture and strategy decisions.

2. Salesforce Test Automation

* Design and implement robust automation suites for Salesforce (Sales Cloud,
Service Cloud, Experience Cloud).
* Automate UI, API, and integration test scenarios using Katalon and supporting
tools.
* Ensure high test coverage and reliability across releases.

3. Framework & Tooling

* Build and maintain modular, maintainable, and scalable automation frameworks.
* Integrate automation into CI/CD pipelines (Jenkins, Azure DevOps, GitHub
Actions, etc.).
* Establish standards for: 
* Test data management
* Environment handling
* Reporting and dashboards
* Reusable components and libraries

4. CI/CD & DevOps Integration

* Set up and optimize continuous testing strategies within CI/CD pipelines.
* Ensure automation runs seamlessly across build, deploy, and release cycles.
* Collaborate with DevOps teams to enforce quality gates and release readiness
checks.

5. Delivery Acceleration & AI Adoption

* Leverage AI-driven testing approaches (test generation, self-healing scripts,
predictive defect analysis).
* Identify opportunities for process improvements, automation reuse, and
delivery acceleration.
* Drive adoption of intelligent automation practices to reduce manual effort
and cycle time.

6. Leadership & Mentoring

* Lead and mentor a team of automation engineers to improve: 
* Technical expertise
* Analytical thinking
* Quality engineering practices
* Conduct code reviews, design reviews, and quality audits.
* Foster a culture of continuous learning, innovation, and ownership.

7. Stakeholder Collaboration

* Work closely with Product Owners, Developers, Architects, and QA teams.
* Provide clear reporting on test coverage, execution status, and quality
metrics.
* Act as a bridge between business requirements and quality engineering
execution.

Required Skills & Qualifications

Automation & Tools

* Strong hands-on experience in Katalon Studio
* Experience with: 
* UI Automation
* API Automation
* Data-driven and keyword-driven frameworks

Salesforce Expertise

* Strong understanding of Salesforce platform: 
* Sales Cloud, Service Cloud, Experience Cloud
* Knowledge of: 
* Objects, workflows, validation rules
* Integrations and APIs
* Salesforce release cycles and limitations

Technical Skills

* Programming knowledge (Java / Groovy / similar used in Katalon)
* Experience with: 
* Selenium (concepts)
* REST/SOAP APIs
* TestNG / BDD frameworks (preferred)

DevOps & CI/CD

* Hands-on with CI/CD tools (Jenkins, Azure DevOps, etc.)
* Experience in Git-based version control
* Familiarity with containerization or cloud environments is a plus

AI & Process Optimization

* Exposure to AI-driven testing tools or methodologies
* Ability to identify automation opportunities and efficiencies
* Strong mindset towards continuous improvement and innovation

Soft Skills & Leadership

* Strong problem-solving and analytical skills
* Excellent communication and stakeholder management
* Ability to balance hands-on work with team leadership
* Proven experience in leading automation teams and delivering at scale

Key Characteristics of a Successful Candidate

* Hands-on leader who leads by example
* Automation-first mindset with strong quality focus
* Strategic thinker with execution excellence
* Adaptable and fast learner in evolving tech landscapes
* Customer-focused with strong ownership and accountability

Nice to Have

* Experience with Salesforce testing tools ecosystem
* Knowledge of CPQ / Field Service automation scenarios
* Exposure to performance testing or security testing
* Certifications in: 
* Salesforce
* Automation tools