Salesforce Solution Architect for Marketing & Sales

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Salesforce Product Owner for Marketing and Sales

__

The Salesforce Solution Architect for Marketing & Sales will play a critical role in shaping ABB’s Salesforce platform, ensuring scalable, secure, and high‑quality solutions aligned with enterprise architecture and long‑term platform strategy. This role partners closely with Product Owners, business stakeholders, and delivery teams to translate business needs into sustainable technical solutions while minimizing technical debt and maximizing solution reuse.

This is a global role and the working model is: Hybrid / Remote.

You will be mainly accountable for:

End‑to‑end ownership of Salesforce solution architecture across Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud, ensuring alignment with enterprise standards
Define and govern scalable, secure, and maintainable architectures, guiding design decisions, technical breakdowns, and implementation of solutions.
Collaborate with Product Owners, business stakeholders, and delivery teams to translate requirements into future‑ready technical solutions and architectural roadmaps
Design and oversee Salesforce integrations (APIs, events, middleware) in collaboration with integration architects to ensure consistency and performance
Ensure compliance with enterprise architecture, security, and governance principles while proactively identifying risks and preventing technical debt
Lead architectural governance, design reviews, and technical decision forums while promoting Salesforce best practices and standardization
Mentor developers and technical teams, supporting DevOps practices (CI/CD, release management) and driving continuous improvement across the platform
Support demand prioritization and solution feasibility discussions, advising stakeholders on architectural trade‑offs and long‑term impacts

Qualifications For The Role

Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related discipline and 12+ years of IT experience, including 8+ years in Salesforce architecture, technical leadership, or senior development roles
Relevant Salesforce certification is highly desirable (Salesforce Certified Administrator / Advanced Administrator / Salesforce Application Architect and/or System Architect / Salesforce Data Architect, Integration Architect, and Identity & Access Management Architect / Salesforce Platform Developer I & II / Salesforce Sales Cloud and Service Cloud Consultant / Salesforce Experience Cloud Consultant / Salesforce Marketing Cloud Account Engagement Specialist / Salesforce JavaScript Developer Certification
Proven experience delivering large-scale, enterprise Salesforce implementations within complex, global environments.
Deep expertise in Salesforce architecture, including Sales Cloud, Service Cloud, Experience Cloud, and Marketing Cloud / Account Engagement
Strong hands‑on technical experience with Apex, Lightning Web Components, APIs, integrations, and Salesforce security architecture
Solid understanding of integration patterns (REST, events, middleware such as MuleSoft), DevOps practices, and CI/CD pipelines
Strong communication, stakeholder management, and leadership skills, with the ability to bridge business and technical perspectives
Ability to operate effectively in Agile environments and balance short‑term delivery with long‑term platform strategy

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.