Senior AI Product Manager

About the Role
LeadSquared is looking for a Senior AI Product Manager to drive the vision, strategy, and execution of AI-powered capabilities across our CRM and marketing automation platform. You will work at the intersection of business, design, and engineering — translating complex AI/ML capabilities into products that customers love.
This is a high-ownership role with direct impact on product strategy, requiring you to partner closely with engineering, data science, design, and go-to-market teams to take features from 0→1 and beyond.

What You'll Own
Define and own the AI product roadmap in alignment with LeadSquared's core platform — spanning lead scoring, AI-assisted outreach, conversation intelligence, and workflow automation.
Partner with engineering, design, data science, and GTM teams to take features from concept to launch and iterate post-launch.
Conduct customer discovery, competitive analysis, and usage analytics to prioritize the highest-impact bets.
Write clear, detailed PRDs and acceptance criteria; lead sprint planning and backlog grooming with engineering teams.
Define success metrics, set up tracking, and own data-driven iteration after launch.
Represent the voice of the customer internally and evangelize the AI roadmap across teams and leadership.

Must Have
4–6 years of end-to-end product management experience in B2B or B2C products
Proven track record of building and shipping AI or ML-powered products or features
Technical background — CS/engineering degree or equivalent hands-on experience
Comfort with APIs, data pipelines, model evaluation, and prompt engineering concepts
Strong PRD writing, roadmapping, and stakeholder management skills

Nice to Have
Experience with LLMs, RAG pipelines, or AI agent frameworks
Prior work in CRM, SaaS, or sales-tech domain
Familiarity with A/B testing and experimentation frameworks
Exposure to working with data science or ML engineering teams
Experience with SQL or basic scripting for data analysis