Senior Business Consultant

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Business Systems Analyst 3 Job Summary Responsible for business requirements gathering, business and technical analysis, and system configuration. Duties will include creation and review of new/existing business and technical documentation, configuration of business requirements, work on project teams, assist in the day-to-day troubleshooting of business and technical issues, and QA/UAT support to ensure that project goal, timeline, and budget objectives are achieved. Defines the system and functional requirements. Creates development specifications as well as unit and integration test cases. Assists with testing to analyze results. Accountabilities and Essential Job Functions Prepares clear and concise client documentation including business requirements. Provides configuration application to support business requirements and design, assists in developing configuration and implementation plans, creation and maintenance of configuration documentation, operational procedures and guidelines, and identifying and documenting solution problems and recommended resolution, unit testing configuration, implements and manages configuration, reads, writes and interprets detailed functional requirements and technical specifications. Collaborates with team members to create detailed functional and/or technical specifications. Uses development specifications to create unit and integrated test cases. Tests enhancements, changes, and/or new functionality to assure the product functions properly and meets the defined business requirements. Meeting utilization targets, Administrative tasks including timesheets and expenses in accordance with D+H policies. Customer satisfaction through promptness in responding to calls, emails for assistance, queries. Establish effective working relationships within the project team, with Technical Services and with clients. Facilitate requirements workshops/discussions with clients. Timely and effectively communication within project to manage risk and escalations. Other duties and projects as assigned. Key Capabilities Global Mindset: diversity of thinking, propel innovation, understand regional nuances and subtleties. Assessing and managing strategic risks: ability to seize opportunities in a complex environment. Fast, flexible and agile decision-making: streamline, simplify and shorten the decision making process, manage ambiguity well. Analytical: sound analytical and problem solving skills as well as proven time management skills. Requirements 3+ years business systems analysis or relevant experience. Financial industry experience preferred. Strong Analytical and Quantitative Abilities. Knowledge of Commercial Banking, Lending Process, Financial Services industry. Technical, analytical, and development skills including the ability to provide solutions to a variety of business problems of moderate scope and complexity. Strong Written and Verbal Communication skills, including technical specifications. A high degree of integrity and accountability along with strong collaboration skills. Strong knowledge of the full suite of MS Office products (including Visio, Word, Outlook). Experience with Software Development Lifecycles and implementation of configurable software, including HTML and JavaScript. Professionalism when dealing with Clients. Experience with writing SQL queries and JavaScript. Experience in a Professional Services client-facing role. Experience eliciting and documenting business requirements. Education/ Certifications Bachelor’s degree or equivalent experience. CBAP Certification preferred. Additional Requirements Ability to receive, express, or exchange detailed information through oral and written communication. Ability to see and operate a computer. Ability to stand, walk, reach, stoop, bend, and lift and carry up to 25 lbs. of weight (laptop, projector, suitcase, etc.). Work is performed in a general or home office environment. Travel up to 50% may be required, depending on the assigned project. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. 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