Senior Field HR Specialist
NCR Corporation · Chennai, Tamil Nadu, India
Full-time · Senior · Posted 12 days ago
About NCR VOYIX NCR Voyix Corporation (NYSE: VYX) is a global platform-powered
leader in unified commerce for shopping and dining. Combining a flexible,
intelligent platform with end-to-end payments capabilities and services
developed through its deep industry experience, NCR Voyix empowers retailers and
restaurants to accelerate new possibilities for their operations, experiences
and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and
serves customers in more than 35 countries worldwide. Job Title: Senior Field HR
Specialist, APAC Location: Chennai, India NCR Voyix is seeking a dedicated and
experienced Employee and Labor Relations Senior Specialist to join our team in
India, and support the APAC region. The Employee and Labor Relations Specialist
is responsible for managing and enhancing employee relations and labor relations
strategies that drive business results. They serve as a liaison between the HR
department and the business side of the company, providing guidance on labor
policies, performance management, employee relations, and organizational change
initiatives. This role involves coaching managers on effective leadership
practices and ensuring compliance with labor regulations. Position Summary:
Collaborate with senior leaders to develop and implement employee and labor
relations strategies that support business objectives. Provide strategic advice
on labor matters to senior leaders and managers. Facilitate performance
management processes and support organizational change initiatives. Ensure
compliance with labor regulations and company policies. Monitor and measure
existing labor relations procedures and policies. Coach managers on effective
leadership practices. Lead and manage employee relations programs, ensuring
alignment with company policies and India labor regulations. Conduct thorough
investigations into employee complaints and grievances, providing fair and
timely resolutions. Maintain accurate records of employee relations cases and
prepare reports for senior management. Act as a change agent in the
organization, sponsoring change initiatives in support of organizational
evolution. Experience working in a union environment. Handle escalated issues
within HR Shared Services that cannot be resolved by HR Representatives,
providing overall HR support to employees and managers. This includes all
matters under the support of HR that are not resolved in Tier I. Basic
Qualifications: Bachelor’s degree in Human Resources Management, Business
Administration, or a related field. Minimum of 5 years of experience in employee
and labor relations or a similar HR role. In-depth knowledge of India labor laws
and regulations. Additional knowledge of other APAC countries labor laws and
regulations as a plus Strong conflict resolution and problem-solving skills.
Excellent communication and interpersonal skills. Ability to handle sensitive
and confidential information with discretion. Proficiency in HR software and
data analysis tools. Preferred Qualifications: Certified Human Resources
Professional (CHRP) designation preferred. Offers of employment are conditional
upon passage of screening criteria applicable to the job EEO Statement
Integrated into our shared values is NCR Voyix’s commitment to equal employment
opportunity. All qualified applicants will receive consideration for employment
without regard to sex, age, race, color, creed, religion, national origin,
disability, sexual orientation, gender identity, veteran status, military
service, genetic information, or any other characteristic or conduct protected
by law. NCR Voyix is committed to being a globally inclusive company where all
people are treated fairly, recognized for their individuality, promoted based on
performance and encouraged to strive to reach their full potential. We believe
in understanding and respecting differences among all people. Every individual
at NCR Voyix has an ongoing responsibility to respect and support a globally
diverse environment. Statement to Third Party Agencies To ALL recruitment
agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier
list. Please do not forward resumes to our applicant tracking system, NCR Voyix
employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees
or charges associated with unsolicited resumes “When applying for a job, please
make sure to only open emails that you will receive during your application
process that come from a @ncrvoyix.com email domain.” Help us run the world's
top brands. At NCR Voyix, we specialize in turning routine transactions into
meaningful connections. With a rich history of innovation, we've been at the
forefront of problem-solving through technology. Operating globally in over 30
countries, we lead in Retail, Restaurant, Digital banking, and Payments. Our
solutions optimize banking operations, streamline restaurant services, enhance
retail interactions, and foster trust through secure payment systems. We take
pride in our strong culture and a history of providing robust career paths. Come
work for a leading technology company where you can grow your career. Join us
and be part of revolutionizing transactions across these pivotal industries.