Senior HR Shared Services Executive_APAC

Location: Hybrid Pune

Position Summary: 

Bentley Systems is seeking a Senior Colleague Services Specialist with a
builder's mindset to join our team in India. In this role, you will be a
hands-on lead for process innovation, responsible for both executing core HR
transactions and fundamentally improving how our team operates.

Your primary mission is to add business value by transforming how we handle
global HR transactions. You will achieve this by identifying inefficiencies,
building automations, and leveraging AI to increase the team's capacity while
ensuring an excellent level of quality. You will have the autonomy to propose
new approaches and will partner directly with stakeholders to design and deploy
scalable, end-to-end processes.

The impact of your work will be clear and measurable: you will create a
friction-free experience for our colleagues, enabled by carefully designed
processes and the smart use of technology. This is an ideal position for a
natural problem-solver who is comfortable with ambiguity and sees a manual
process as an opportunity to create something better. If you are ready to shape
the future of our shared services, we encourage you to apply.

Responsibilities:

* Act as the lead for process innovation, actively identifying inefficiencies
in daily work and redesigning HR workflows to be simpler and more effective.
* Build and deploy automation and AI solutions within the flow of work to
reduce manual effort for the team and improve the accuracy of our HR data.
* Ensure a seamless employee experience by delivering timely and accurate
support across key HR processes, including onboarding, offboarding, and
employee data management.
* Champion data integrity and quality, establishing and tracking service level
agreements (SLAs) and acting as the final quality checkpoint for critical
processes.
* Partner with stakeholders across HR and the business to understand their
needs and co-create scalable, end-to-end processes that work for everyone.
* Serve as a subject matter expert on process innovation and new technologies,
mentoring colleagues and elevating the overall capability of the shared
services team.
* Create clear and robust process documentation, establishing a strong
foundation for knowledge sharing, consistency, and future automation.
* This position operates in the APAC shift to align with regional business
needs.
* As hybrid colleague you would be visiting office 3 days a week.

Qualifications: 

* Exceptional command of the English language, with clear and professional
written and verbal communication skills.
* Significant experience (4+ years) in a global HR Shared Services or HR
Operations role.
* Demonstrable experience with process mapping and relevant Microsoft tools
(Excel, Power BI, Power Automate) is required.
* Experience working with a core HCM (e.g., Workday, SuccessFactors) is
essential.
* A proven track record of not just executing HR processes, but of
fundamentally improving and automating them. You see a manual process as an
opportunity, not a chore.
* A strong commitment to quality and accuracy, with the ability to identify
critical details and understand their downstream impact.
* A genuine passion for delivering a positive employee experience, with the
ability to balance process efficiency with human-centric support.
* You are a natural, proactive problem-solver who is skilled at creating
structure in ambiguous situations and can drive projects forward with a high
degree of ownership. 

What We Offer: 

* A great Team and culture – please see our colleague video
[https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FepJImnDsbYE%3Fsi%3D97TiFn5Ie5kof-5H&data=05%7C02%7CLisa.Kenna%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986549719975%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=txMEzkkkY0lCyM8sWHJDTYwyhdr8Fi8bapq766LxGno%3D&reserved=0]. 
* An exciting career as an integral part of a world-leading software company
providing solutions for architecture, engineering, and construction - watch
this short documentary
[https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fyoutu.be%2FdD7B6QLImZc%3Fsi%3D0F8l4rVgGv4G5MFq&data=05%7C02%7CLisa.Kenna%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986549735577%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WmEsuAvzYOieqC0ELJQyt2a4%2FzJPuWbFwAyn44QSXig%3D&reserved=0] about
how we got our start. 
* An attractive salary and benefits package. 
* A commitment to inclusion, belonging and colleague wellbeing through global
initiatives and resource groups. 
* A company committed to making a real difference by advancing the world’s
infrastructure for better quality of life, where your contributions help
build a more sustainable, connected, and resilient world. Discover our latest
user success stories
[https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fblog.bentley.com%2Fsoftware%2F&data=05%7C02%7CLisa.Kenna%40bentley.com%7Cce668309ee714b75eddb08ddc2df4e78%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638880986549751417%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=sEuws3bgW9mxlet922dSBqC4HeelJNJNZwkaDblFVmI%3D&reserved=0] for
an insight into our global impact. 

About Bentley Systems

Around the world, infrastructure professionals rely on software from Bentley
Systems to help them design, build, and operate better and more resilient
infrastructure for transportation, water, energy, cities, and more. Founded in
1984 by engineers for engineers, Bentley is the partner of choice for
engineering firms and owner-operators worldwide, with software that spans
engineering disciplines, industry sectors, and all phases of the infrastructure
lifecycle. Through our digital twin solutions, we help infrastructure
professionals unlock the value of their data to transform project delivery and
asset performance. www.bentley.com
[https://nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.bentley.com%2F&data=05%7C02%7CVarna.Goswami%40bentley.com%7C383652716b5348e2df3808ddb23a4713%7C067e9632ea4c4ed99e6de294956e284b%7C0%7C0%7C638862685552931307%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=k%2FUGV4B%2Fo1FPPKaZv4NATg5fPkZxVlSL%2F5%2FX0wC23tg%3D&reserved=0] 

Equal Opportunity Employer:

Bentley is proud to be an equal opportunity employer and considers for
employment all qualified applicants without regard to race, color, gender/gender
identity, sexual orientation, disability, marital status, religion/belief,
national origin, caste, age, or any other characteristic protected by local law
or unrelated to job qualifications.