Senior Implementation Specialist

Company : GoldenSource

Position : SeniorImplementation Specialist

Educational Qualification : Bachelor’s Degree in IT/ Computer Education or similar field

Experience range : 10-15 Years

Employment type : Full-time

Location : Mumbai

About GoldenSource ( https://www.thegoldensource.com )

GoldenSource is a fast-growing FinTech firm and a leader in data management software solutions for the financial services sector. Headquartered in New York, GoldenSource also has key offices in London, Milan, and Mumbai, with more than 400 staff worldwide.

Acquired in 2022 by private equity firm Gemspring, GoldenSource is in an exciting phase of investment and rapid growth. We offer an international working environment, a positive corporate culture, opportunities for professional development, and attractive employee benefits.

GoldenSource has built a 40-year reputation for overcoming data complexity by engineering solutions that meet operational, regulatory, analytics, and reporting challenges for financial services clients. No other data management provider offers the same level of financial services data integration that we do.

Our Goal: Unify financial data sources to fuel clear-sighted decisions.

Qualities We Value

Get things done consistently
Build trust with teammates
Bring positive energy and humor
Communicate clearly and proactively
Proactive desire for ongoing learning and development.

About The Role

At Professional Services , our Implementation Centre of Excellence (ICoE) ensures that client implementations run seamlessly from start to finish. We manage every stage, from initial setup and data migration to integration, training, and go-live—while providing ongoing support to deliver an exceptional client experience.

We are seeking an experienced professional who will join our Professional Services Group and, after gaining deep knowledge of GoldenSource products and associated tools/technologies, grow into a leadership role managing a team of implementation consultants.

An attractive candidate will typically have ten or more years of experience and up to three years of leadership responsibility in managing medium-to-large-scale, technical/functional project implementations. The role involves close collaboration with client stakeholders, internal product teams, and operations to ensure high-quality, reliable, and efficient reference data services.

As An Sr. Implementation Specialist , You Will

Collaborate with clients post-purchase to install, configure, and customize systems.
Define objectives, tailor features to client needs, and deliver training sessions.
Act as the key point of contact to ensure clients not only adopt our product but have a positive experience with it.

You will typically report to a Project Manager or Implementation Lead and work within a small team of specialists. While most work is office-based, occasional travel may be required to meet clients on a case-by-case basis.

Domain Experience

GoldenSource is looking to augment its Professional Services team with someone having specific industry experience within the IT arena having previously worked with on projects in Data management space for asset types like Equities, Bonds, FX, Futures, Forwards, Options, Swaps, Volatilities, Credit Curves, and Commodities with client facing exposure.

Domain experience in Asset management, Custody, Hedge fund, Pension Fund, Risk would be preferred.

Key Responsibilities

Service Delivery Ownership

Lead the end-to-end implementation of reference data solutions for large-scale financial services or related clients.
Independently manage a workstream within a larger implementation project, including requirement gathering, solution design, configuration, testing, and deployment.
Provide hands-on configuration and integration support for reference data management platforms and solutions.
Monitor service performance, drive continuous improvements, and manage service risks proactively.
Promote best practices in reference data management and implementation processes.

Project Leadership & Governance

Develop clear implementation plans, timelines, and ensure adherence to project milestones and governance processes.
Proactively identify and mitigate risks, resolve issues, and make decisions to keep the project on track.
Act as the primary point of contact for reference data domain expertise within the project.

Team Mentorship

Manage and mentor a team of GS specialists and support engineers across locations (onsite/offshore).
Conduct performance reviews, identify skill gaps, and facilitate upskilling and growth.

Stakeholder Collaboration & Communication

Facilitate workshops, technical sessions, and requirement discussions with clients and internal teams.
Collaborate with cross-functional teams including Product, Engineering, QA, and Business Analysts to ensure timely and quality delivery.
Communicate effectively with technical and business stakeholders, ensuring alignment on solution design and implementation approach.

Required Skill Sets

10+ years of total experience, with 3+ years in service delivery or client-facing roles.
Strong analytical, problem-solving, and decision-making skills.
Excellent team leadership and stakeholder management skills.
Exposure to financial products, market data vendors (e.g., Bloomberg, Refinitiv, ICE, S\&P), and related tools/platforms.
Ability to work in a dynamic, client-driven environment with competing priorities.
Experience/knowledge of ORACLE or similar RDBMS data management systems, workflow tools, JAVA and application server technologies
Experience managing multiple clients and a global client base with strong knowledge of Agile/SCRUM processes. Experience in leading teams located in multiple regions would be an added advantage.
Strong understanding of Reference Data platforms (e.g., GoldenSource, Markit EDM, Bloomberg, Investran, NeoXam, SimCorp, BlackRock -Aladdin, Asset Control- Eagle, Fencore,)

Preferred Skill Sets

Experience with data management platforms or cloud-based reference data solutions.
Familiarity with agile ways of working and cross-functional teams.
Queuing technologies including Kafka, MQ, Solace
Familiarity with Git/JIRA/Jenkins/Bamboo etc. and Devops processes
CFA/FRM/DAMA Certification would be a plus.