Senior Manager, Digital Commerce

R75906 Senior Manager, Digital Commerce Location: Hyderabad, India This is an
office‑first role. Working together in person supports close, real‑time
collaboration and team alignment, enabling us to deliver our best work. You will
work primarily in the office, with the flexibility to work remotely for 20% of
your time (one day per week). Intro Summary of the Role The Senior Manager,
Digital Commerce (Technical Product Owner) is a Bioscience-specific role that
owns the technical product strategy and delivery for the digital commerce
platform, with a strong focus on enterprise integrations, including PunchOut and
EDI. This role is scoped to Bioscience only and does not cover CDMO. It is
responsible for translating complex business and operational needs into scalable
technical solutions, overseeing business analysis activities, and ensuring
high‑quality execution across integrated systems Acting as the technical product
owner, the role partners closely with engineering, IT, and external partners to
manage the product roadmap, backlog, and delivery of integrations that support
B2B customer workflows. The role operates at both a strategic level—shaping
integration strategy and platform evolution—and a hands‑on level—guiding
requirements, prioritizing backlog items, and ensuring successful end‑to‑end
delivery. What You Will Get An agile career and dynamic working culture. An
inclusive and ethical workplace. Compensation programs that recognize high
performance. A variety of benefits dependent on role and location. The full list
of our global benefits can be found here: https://www.lonza.com/careers/benefits
What You Will Do Product Roadmap Ownership Own and maintain the digital commerce
product and integration roadmap, ensuring alignment with business priorities,
customer needs, and technical dependencies across PunchOut, EDI, ERP, and
commerce platforms. Continuously refine the roadmap and backlog based on
business value, delivery learnings, integration complexity, and stakeholder
feedback, making informed trade‑off decisions where required. Business &
Cross‑Functional Liaison Act as the primary liaison between business
stakeholders (Sales, Customer Service, Commercial Operations) and technical
teams (Engineering, IT, Integration partners) to ensure alignment on scope,
priorities, and delivery outcomes. Facilitate cross‑functional discussions to
gather requirements, clarify integration impacts, manage dependencies, and
ensure shared understanding across teams. Translate business objectives and
operational workflows into clear, actionable requirements and user stories,
ensuring technical feasibility and end‑to‑end integration readiness.
Integration‑Focused Delivery & Governance Lead cross‑functional planning and
delivery for PunchOut and EDI initiatives, coordinating across internal teams
and external partners to ensure predictable, high‑quality execution against the
roadmap. Provide regular updates to stakeholders on roadmap progress, risks,
dependencies, and timelines, proactively managing expectations and escalation
where needed. Agile Delivery & Governance Manage and prioritize the product
backlog, making trade‑off decisions based on business value, technical
complexity, and integration impact. Participate in and lead Agile ceremonies,
including backlog grooming, sprint planning, demos, and retrospectives. Support
release planning and deployment readiness for integration‑heavy deliveries.
Business Analysis Oversight Oversee and guide business analysis activities,
ensuring requirements are complete, testable, and technically feasible, and
providing final approval on scope, prioritization, and acceptance. Ensure strong
BA practices across documentation, process flows, and integration requirements.
What We Are Looking For Must Haves: Experience as a Technical Product Owner or
Senior Product Manager in enterprise platforms SAP Commerce Cloud (Hybris)
experience Proven ownership of product and integration roadmaps, including
prioritization and trade‑off decisions Nice To Haves Exposure to ERP,
middleware, or integration platforms (e.g., SAP CPI, Mulesoft) Prior hands‑on
experience as a Business Analyst Product Owner / Agile certification Experience
in Life Sciences, Biotech, or regulated industries SAP Commerce PCM experience
Hands‑on experience with B2B integrations, specifically PunchOut and/or EDI
Strong experience translating business needs into technical requirements and
user stories Experience overseeing Business Analyst work and ensuring
requirements quality Ability to work closely with business stakeholders and
cross‑functional teams (IT, Engineering, Commercial, external partners) Solid
understanding of end‑to‑end commerce flows and system‑to‑system integrations
Experience working in an Agile delivery environment About Lonza Lonza Bioscience
provides life science researchers with the tools they need to develop and test
therapeutics, from basic research to product release. We offer a range of
solutions for customers working at different stages of the therapeutic journey
across multiple modalities, from cell & gene therapies to recombinant proteins,
vaccines, and injectable drugs. Our expertise in primary human cell biology
tools enable customers to develop more predictive models and accelerate the path
to IND. We are also a trusted, committed partner for critical raw materials and
technologies that enable better processes and quality decisions for
bioprocessing customers. Together, we are powering the performance of One Lonza!