Senior Salesforce Admin

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.

Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.

About First Advantage

First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.

Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.

We are seeking an experienced Senior Salesforce Administrator with strong expertise in Salesforce CPQ to manage, optimize, and enhance Salesforce platforms. The ideal candidate will own platform administration, CPQ configuration, automation, and stakeholder collaboration to deliver scalable and high-quality business solutions.

Key Responsibilities

Administer and support Salesforce environments with a focus on Sales Cloud and CPQ.
Configure and maintain Salesforce CPQ including Products, Price Books, Pricing Rules, Product Rules, Approval Processes, Quote Templates, and Advanced CPQ features.
Gather and analyze business requirements, translating them into scalable Salesforce solutions.
Design and implement advanced automation using Flows, Validation Rules, Workflow, and Approval Processes.
Manage user access, profiles, permission sets, role hierarchy, and security model.
Maintain data quality through data validation, imports, exports, and deduplication.
Support CPQ-related integrations with downstream systems (Billing, ERP, Finance).
Manage sandbox strategy, change sets, deployments, and release management.
Monitor system performance and proactively optimize configurations.
Provide production support, troubleshoot issues, and perform root cause analysis.
Partner closely with Sales, Finance, and Operations teams to improve quoting and sales processes.
Mentor junior admins and serve as a subject-matter expert for Salesforce CPQ.

Required Skills

Salesforce Administration (Users, Security, Reports, Dashboards)
Salesforce CPQ Configuration & Administration
Flow Builder (Record-Triggered, Screen Flows)
Salesforce Data Management & Data Loader
Reports, Dashboards, and Analytics
Change Sets, Deployment and Release Management
Understanding of Salesforce best practices and governance

Required Cloud Knowledge

Sales Cloud
Salesforce CPQ
Service Cloud

Qualifications

Bachelor’s degree in computer science or MSC in CS
Salesforce Platform Developer I & II preferred
6+ years Salesforce development experience
Salesforce Certified Administrator (ADM 201) – Required
Salesforce CPQ Specialist – Strongly Preferred

Soft Skills

Strong leadership and communication skills
Excellent problem-solving ability
Proven ability to manage multiple projects
Ability to manage multiple priorities in a fast-paced environment
Strong documentation and process-orientation

We have great people here and are looking for more. Come join us!

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Equal Employment Opportunities at First Advantage

First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.