Senior systems engineer

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries. Job Description/Responsibilities Member of the Payments Application Operations Team. Responsibilities include but not limited to: Create, upgrade and maintain Production/UAT environments for payments products GPP and P2G. Ensure uptime of applications as per agreed SLA Trouble shoot and fix Production/UAT issues reported by the Client and/or Implementation team within acceptable timelines. Participate in Disaster recovery exercise as per the schedule. Ability to debug system logs and produce technical solutions associated with data flow or processes involved or performance aspects. Work closely with the Implementation team to understand the process flow, solution challenges if any and work towards implementing & supporting a seamless integration between Finastra & Customer applications. Work closely with the Implementation & product teams to explore & reuse tools/processes for effective delivery of customer requirements. Should focus towards acquiring adequate understanding of the technical & functional aspects/flows of the implemented products within short span of time. Be able to effectively participate in project discussions, provide project updates and identify risks with mitigation plans. Be flexible to learn, collaborate & contribute across teams. The Required Skills, Knowledge & Experience Must Have: Overall experience of 6-8 years. Exposure to Payments domain and Finastra payments products i.e., GPP or P2G is an added advantage. Willingness to work on rotation in Morning (8 am to 5 pm IST) and afternoon (2pm to 11pm IST) shifts and provide On-call support on rotation including weekends. Minimum of 5 years’ experience as a DevOps, Application Operations/Support, or similar role. Experienced in application deployment and configuration across multiple platforms such as Linux, Windows on Azure/AWS Minimum 4 years’ experience with Kubernetes, Red hat OpenShift platform, Azure Kubernetes services Minimum 3 years’ experience of working on LINUX platform and proficient in scripting languages such as Linux shell script & Ansible. Exposure to Oracle database or any relational database and ability to write SQL. Familiarity with general monitoring principles, as well as tools such as Site 24 X 7, Grafana, etc. Experience in different automation concepts (ex. CI/CD, infra as code) and DevOps tools (ex. Azure DevOps, Jenkins, Docker, Terraform, Chef, etc). Strong communication skills both written and verbal. Good to Have: Hands on experience in configuring Web Servers like JBOSS, WebLogic, IBM WebSphere etc. Hands on experience in Integration using JMS/MQ, Web Services, Rest API Experience in cloud technologies such as Azure and AWS. Familiarity with Atlassian tools such as JIRA and Confluence. Knowledge of Java and supporting Java applications. Technical consulting and implementation experience in client facing projects is an added advantage. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for: Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well‑being: Access confidential one‑to‑one support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive—inside and outside of work. Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.* Sustainability: Paid time off for volunteering and donation‑matching opportunities to support causes that matter to you. Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra—open to everyone who wants to participate and contribute. Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool. Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working. *Specific benefits may vary by location. At Finastra, each individual is unique—bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves. Be unique. Be exceptional. Help us make a difference at Finastra. At Finastra, our team members are the driving force behind everything we do. We’re building an environment where bold ideas thrive, careers flourish, and innovation is a shared journey. Whether you're a recent graduate ready to shape the future or a seasoned professional seeking your next challenge, you’ll play a pivotal role in delivering software solutions that redefine what’s possible in financial services. We believe growth is a shared commitment. That’s why we offer a rich ecosystem of learning—from hands-on training and mentorship to leadership development and industry certifications. You’ll have the freedom to explore new paths, deepen your expertise, and make your mark in a global fintech that’s built for the future. Our career development isn’t just a program—it’s a promise. With access to cutting-edge tools, a culture of collaboration, and a community that champions your success, you’ll be empowered to lead, challenge, and create meaningful change. Because when we grow together, we innovate together—and that’s how we shape what’s next in finance. We offer incredible career opportunities and your work in close collaboration with fantastic colleagues globally to develop and launch innovative software solutions for our customers. There is a huge range of engaging projects where you can get stuck-in and add value whilst taking advantage of our ongoing development opportunities to build and hone your skills in your chosen area. Our perks include paid holidays, flexible working hours, a pension plan, and comprehensive health initiatives. Join us to supercharge your career, collaborate with industry experts, and thrive in a nurturing environment that powers both your professional and personal growth With us, you can grow, innovate, and make a real impact. At Finastra, we are proud of the wide range of incentives and benefits we offer our employees globally, reflecting our core values: doing well by doing good, putting people first, and open opportunities. We go beyond statutory requirements to maximise our offerings, investing in flexible working policies, personal growth opportunities, and well-being programmes. Highlights include our Flexible Vacation Policy, inclusive people policies, hybrid working framework, and comprehensive well-being support through initiatives like the Employee Assistance Program, the wellbeing Champions and our monthly events and initiatives. Additionally, we emphasise sustainability through volunteering time off and donation matching, champion inclusion through multiple employee networks and cultural initiatives, and invest heavily in career and skills development. Recognition of our employees' efforts is integral, with our global recognition platform and regular employee feedback surveys shaping our inclusive and supportive workplace culture At Finastra, we are committed to creating a workplace where you feel valued and respected. We believe this environment drives innovation and we strive to build a team that reflects the varied backgrounds, perspectives, and experiences of our global ecosystem. This philosophy is at the heart of our culture and the way we work. 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