Software Architect (L6)

Who we are 

At Twilio, we’re shaping the future of communications, all from the comfort of
our homes. We deliver innovative solutions to hundreds of thousands of
businesses  [https://customers.twilio.com/]and empower millions of developers
worldwide to craft personalized customer experiences.

Our dedication to remote-first work
[https://www.twilio.com/en-us/blog/open-work], and strong culture of connection
and global inclusion means that no matter your location, you’re part of a
vibrant team with diverse experiences making a global impact each day. As we
continue to revolutionize how the world interacts, we’re acquiring new skills
and experiences that make work feel truly rewarding. Your career at Twilio is in
your hands.

We use Artificial Intelligence (AI) to help make our hiring process efficient.
That said, every hiring decision is made by real Twilions!

.

See yourself at Twilio

Join the team as Twilio’s next Software Architect, (L6).

About the job

This position is needed to define and drive architectural vision, strategy, and
alignment across multiple products and domains at company scale.

As a senior-most technical leader, you’ll set long-term technical vision,
establish architectural guardrails, and ensure coherence across distributed
systems and platforms. You will drive cross-organizational initiatives, solve
complex and ambiguous technical challenges, and elevate the technical standard
for Twilio company-wide.

Responsibilities

In this role, you'll:

* Set and communicate long-term architectural vision, aligning teams and
leadership across Twilio.
* Lead cross-product architecture reviews, standardize engineering practices,
and drive foundational technical investments.
* Solve the most complex, ambiguous technical challenges at platform and
company-wide scale.
* Mentor and guide principal and staff engineers, fostering a culture of
engineering excellence and continuous improvement.
* Partner closely with product, engineering, and executive leaders to shape
strategic direction and technical investments.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage
everyone who meets the required qualifications to apply. If your career is just
starting or hasn't followed a traditional path, don't let that stop you from
considering Twilio. We are always looking for people who will bring something
new to the table!

Required:

* 15+ years of experience designing and scaling distributed systems and
platforms.
* Demonstrated ability to set technical vision and strategy at an enterprise or
company-wide level.
* Expertise in system design, reliability, scalability, security, and cost
optimization for large-scale architectures.
* Experience leading cross-functional initiatives and resolving highly complex,
ambiguous technical problems.
* Proven record of mentoring senior engineering talent and elevating
organizational standards.
* Exceptional written and verbal communication, influence, and leadership
skills.
* Bachelor’s degree in Computer Science, Engineering, or related field (or
equivalent practical experience).

Desired:

* Experience in cloud-native, multi-region systems and architecture patterns.
* History of driving adoption of engineering standards across multiple business
units or product lines.
* Experience with observability, platform capabilities, and data architecture
at scale.
* Open-source project leadership or significant external technical impact.
* Prior experience in high-growth SaaS, communications, or platform companies

Location

 This role will be remote, and based in India (Karnataka, Telangana,
Maharashtra, Delhi, Tamilnadu).

Travel 

We prioritize connection and opportunities to build relationships with our
customers and each other. For this role, you may be required to travel
occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time
off, ample parental and wellness leave, healthcare, a retirement savings
program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always
up for trying new things. That's why we seek out colleagues who embody our
values — something we call Twilio Magic [https://www.twilio.com/company/values].
Additionally, we empower employees to build positive change in their communities
[https://twilio.org/support-and-resources/impact-fund] by supporting their
volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be
the best version of yourself, apply now! If this role isn't what you're looking
for, please consider other open positions.
[https://www.twilio.com/company/jobs#open-positions]

Twilio is proud to be an equal opportunity employer. We do not discriminate
based upon race, religion, color, national origin, sex (including pregnancy,
childbirth, reproductive health decisions, or related medical conditions),
sexual orientation, gender identity, gender expression, age, status as a
protected veteran, status as an individual with a disability, genetic
information, political views or activity, or other applicable legally protected
characteristics. We also consider qualified applicants with criminal histories,
consistent with applicable federal, state and local law. Qualified applicants
with arrest or conviction records will be considered for employment in
accordance with the Los Angeles County Fair Chance Ordinance for Employers and
the California Fair Chance Act. Additionally, Twilio participates in the
E-Verify program in certain locations, as required by law.