Software Development Engineer in Test - I

Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer.

Some numbers which illustrate our scale:

85k/rps
30ms response time
300 GB data transfer/hour
1000 VMs deployed at peak

About The Team -

At helpshift, we have a QA Guild established which is responsible for performing QA for all projects that are executed across the organization. QA guild collaborates with engineering, product and design teams on implementation and user scenarios.

You will be working in a fast-paced start-up. Surrounded by talented people from different backgrounds and you will be challenged constantly. You will work closely with various teams.

About Role -

Design Test Plans, Test Specifications and Test Cases for Product features
Take ownership of feature testing and drive to completion
Identify challenges, risks and provide test estimates for feature testing
Execute regression test suites
Perform exploratory testing
Driving and maintaining the automation test suites
Maximize test coverage for the most critical features of the system using automation
Hands on experience in version control systems like Git or SVN is a must

Requirements

3+ years of experience in software testing and engineering
Proficiency in one of the programming/scripting languages is a must : Java/JS
Should have working knowledge about tools like Playwright, Appium, Postman, selenium
Knowledge of Performance and Security testing will be an added advantage
Good communication skills and positive work attitude

Benefits

Hybrid setup
Worker's insurance
Paid Time Offs
Other employee benefits to be discussed by our Talent Acquisition team in India

Helpshift embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status

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