Software Engineer - AI Services

SmartBear delivers application integrity for modern tech stacks, ensuring
continuous, measurable assurance that software just works as intended with
governance to operate at AI speed and scale. SmartBear offers deep test
automation, API lifecycle management, and observability capabilities. With
integrations across the SDLC, it sets a new quality standard for application
delivery teams.

SmartBear is trusted by more than 16 million developers, testers, and software
engineers across 32,000 organizations, including 75% of the largest financial
institutions and industry leaders such as Adobe, JetBlue, and Microsoft.
SmartBear’s best-loved brands include Swagger, TestComplete, Reflect, QMetry,
Zephyr, and more. As stewards of a collaborative open source community,
SmartBear meets customers where they are to make our technology-driven world a
better place. Learn more at www.smartbear.com [http://www.smartbear.com], or
follow us on LinkedIn, X, and Reddit.

At SmartBear, you will be part of a dynamic team solving one of the most
critical challenges facing modern businesses: ensuring the integrity of software
in an AI-driven world. Whether you are working directly with customers, driving
go to market strategies, supporting operations, building products, or enabling
teams, your contributions help shape the future of software quality for
organizations worldwide. Join us in our mission.

Software Engineer - AI

Product Introduction:

SmartBear is leading the charge to productionize the use of Generative AI
throughout the software development lifecycle in ways that go far beyond the
chatbots proliferating in UIs everywhere. Beginning with AI integrations into
existing products like QMetry [https://www.qmetry.com/], Reflect
[https://reflect.run/] and Swagger [https://swagger.io/product/]. SmartBear has
shown its commitment to using AI to fundamentally drive workflows that users
previously did themselves. This approach delivers greater value for customers
and increases SmartBear’s growth velocity.

Go to our product page if you want to know more about SmartBear
[https://smartbear.com/ai/mcp-server/]

You can even have a free trial to check it out 😊

Job Responsibility

* Build new and ongoing products and services, including MCP framework with
Agentic AI offerings, in SmartBear’s domains: API Design and Management,
Testing and Observability.
* Primarily Focused on AI and MCP-style workflows atop SmartBear's existing
products.
* Rapidly validate the feasibility of new use cases from research ideas
* Maintain an appreciation for the end-user product experience and use this
knowledge to inform system implementation trade-offs
* Perform code reviews across the front-to-back-end stack and ensure a standard
of high engineering quality throughout the small, but growing, engineering
team.
* Deliver working code on-time and own the experience post-production
* Measure success and iterate on technical designs to improve the overall
product experience

Skills Required: 

* 3-4+ Years of experience in Typescript with Python and exposure to backend
frameworks such as Flask or FastAPI, with familiarity (or strong interest) in
LLM or agent-based systems (e.g., LangChain/LangGraph)
* Experience running services in Docker and deploying to AWS with support from
senior engineers. Uses GitHub for version control in a team setting.
* Foundational understanding of HTTP and REST APIs, client/server architecture,
and modern API concepts (including MCP). Familiarity with NoSQL or vector
databases is a plus
* Experience in full-stack development, RESTful backend services and frontends
using TypeScript with Python with HTML/CSS
* Demonstrated ability to complete assigned development tasks as part of a
team, including implementing features, fixing bugs, and writing tests
* Ability to work from defined requirements, asking clarifying questions and
breaking problems into manageable steps, with increasing comfort handling
moderately ambiguous tasks over time
* Clear and effective communication skills in English

Why you should join the SmartBear crew:

* You can grow your career at every level.
* We invest in your success as well as the spaces where our teams come together
to work, collaborate, and have fun.
* We love celebrating our SmartBears; we even encourage our crew to take their
birthdays off.
* We are guided by a People and Culture organization - an important distinction
for us. We think about our team holistically – the whole person.
* We celebrate our differences in experiences, viewpoints, and identities
because we know it leads to better outcomes.

Did you know:

* Our main goal at SmartBear is to make our technology-driven world a better
place.
* SmartBear is committed to ethical corporate practices and social
responsibility, promoting good in all the communities we serve.
* SmartBear is headquartered in Somerville, MA with offices across the world
including Galway Ireland, Bath, UK, Wroclaw, Poland, Ahmedabad and Bangalore
India.
* We’ve won major industry (product and company) awards including B2B
Innovators Award, Content Marketing Association, IntellyX Digital Innovator
and Built-in Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where
all individuals are treated with respect and dignity. We are an equal
opportunity employer and make employment decisions based on merit,
qualifications, and business needs. We do not discriminate on the basis of race,
color, religion, sex, national origin, age, gender, disability, veteran status,
sexual orientation, or any other protected status under applicable laws. We are
dedicated to fostering a workplace that reflects a diversity of thought and
experience as well as our values of being smart, open, driven, accountable, and
curious.

#LI-AC2