Solution Architect II

ABOUT ZUORA

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers
modern business models — from subscriptions and usage-based pricing to AI-driven
and outcome-based offerings — helping companies launch new products, automate
complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving
again by building the definitive platform for quote to cash and helping
companies monetize their products and services with an adaptable, AI-ready
foundation.

The Opportunity

The solution architect is a key member of the professional services team
responsible for the  design and architecture of Zuora solutions. The position
requires strong consulting skills with  the ability to effectively command a
room. The solution architect plays a lead role during the  implementation,
identifying and documenting client business requirements, mapping and
 configuring the Zuora solution to meet the client’s requirements and providing
guidance to the client to achieve a successful implementation. They must
identify potential issues and risks early in an implementation to develop
mitigation strategies and contingency plans. A solid candidate will have an
innate ability to simplify complex technology concepts and to plan, prioritize
and seamlessly integrate all moving parts to deploy successful solutions.

This is a remote position, so you’ll be working remotely while occasionally
getting together with your team for office visits, events, or offsites. Of
course, you’re welcome to come into the office more often if you’re nearby.

WHAT YOU’LL ACHIEVE

* Solution design using the full Zuora product portfolio
* Design and validate that the proposed solution architecture supports the
stated and implied business requirements
* Review technical team deliverables for compliance with architecture
standards, guidelines and leverages best practices
* Articulate and present different point of views on various technologies
* Present Architecture deliverables such as Ecosystem and Integration diagrams,
ERD, Business Process Flows, Swim lanes, Visio and Mock-ups
* Exhibit strong executive presence and ability to interact and effectively
communicate with key project sponsors from CXO to end users.
* Deliver Expert Services to the Zuora Partners

About You

* Must have enterprise level experience, within a professional services
organisation, as a Solution Architect and/or Business Consultant with a
leading technology  consulting or product company, delivering moderate to
complex ERP, billing,  revenue, procurement and/or CRM solutions.
* Demonstrated leadership abilities to lead business discussions with customers
and architect the value of our solution and the best practices to implement
it
* Experience in requirements gathering, use cases documentation, business
analysis, systems design and integration, user interface design and
implementation
* Experience in data analysis, conversion and migration, interfaces and reports
* Experience with system design using configuration and/or customization,
integration, testing and support
* Experience in delivering end to end solutions through the entire SDLC - right
from running the client facing workshops, design, build, test, deployment,
UAT and handover
* Experience in Waterfall and Agile methodologies
* Must be a strong team player with excellent communication skills at the
business and technical level, able to collaborate as part of a diverse and
distributed team to  deliver exceptional customer results in a rapid paced
implementation environment
* Experience with accounting and be able to converse effectively with Finance
teams
* Experience managing tasks on multiple projects simultaneously

BENEFITS

Zuora offers a comprehensive total rewards package designed to support ZEOs’
wellbeing, growth, and flexibility. While specific offerings may vary by
country, we typically provide:

* Competitive compensation, variable bonus and performance-based reward
opportunities, and retirement programs
* Medical, dental, and vision insurance
* Generous, flexible time off, plus paid holidays, wellness days, and a
company-wide year-end break
* Paid parental leave (including fully paid leave for eligible ZEOs, subject to
local policy)
* Learning & development stipend to support ongoing growth
* Opportunities to volunteer and give back, including charitable donation
matching where available
* Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview
process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo,
and make a real impact. We:

* Collaborate deeply across teams and regions
* Learn constantly and iterate often
* Build an inclusive, high-performance culture where people feel inspired,
connected, and valued

OUR COMMITMENT TO AN INCLUSIVE WORKPLACE

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter —
everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an
inclusive environment for all. We do not discriminate on the basis of, and
consider individuals seeking employment with Zuora without regard to, race,
religion, color, national origin, sex (including pregnancy, childbirth,
reproductive health decisions, or related medical conditions), sexual
orientation, gender identity, gender expression, age, status as a protected
veteran, status as an individual with a disability, genetic information,
political views or activity, or other applicable legally protected
characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of
special assistance or accommodation during the interview process or in accessing
our website may contact us by sending an email to assistance@zuora.com
[assistance@zuora.com] (or local equivalent, where applicable).