Specialist System Engineer

Reference 26000CRW

Responsibilities

Responsibilities

Skill Set

Category

Services

Command Center

L2

IMS

Experience: 4- 8 yrs.

Mandatory skills: , IT infrastructure knowledge , Windows / Unix

Tech/ Ops - Production support

Detailed Job description:

Ability to monitor the infrastructure / applicative alerts and take action to resolve the events
Escalate to business as needed
Perform Health checks to ensure the start & end of business hours
To have knowledge on IT infrastructure able to bridge calls to the business incase of known incidents
Ability to work in shifts 24 x 7
Sound knowledge & hands on experience on WIN & Unix L2 skill
Ability to communicate to users over telephone / e-mail communication in French & English
Have knowledge on handling ITSM services such as Service now , Jump , HP ITSM added advantage
Ability to multitask on different process

Required

Profile required

Candidates with good communication & analytical skills
knowledge on IT Infrastructure
Practical knowledge on windows/Unix added advantage
Good knowledge in Monitoring infrastructure
Rotational Shift 24 x 7 support understanding of ITIL concepts in Operations (Incident,Change,Prob)
Understanding of Event Management (Monitoring tools) in Infrastructure
Excellent communication skills
Able to handle Incident crisis calls

Why join us

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status”.

Business insight

At Société Générale, we are convinced that people are drivers of change, and that the world of tomorrow will be shaped by all their initiatives, from the smallest to the most ambitious.

Whether you’re joining us for a period of months, years or your entire career, together we can have a positive impact on the future. Creating, daring, innovating and taking action are part of our DNA.

If you too want to be directly involved, grow in a stimulating and caring environment, feel useful on a daily basis and develop or strengthen your expertise, you will feel right at home with us!

Still hesitating?

You should know that our employees can dedicate several days per year to solidarity actions during their working hours, including sponsoring people struggling with their orientation or professional integration, participating in the financial education of young apprentices and sharing their skills with charities. There are many ways to get involved.

We are committed to support accelerating our Group’s ESG strategy by implementing ESG principles in all our activities and policies. They are translated in our business activity (ESG assessment, reporting, project management or IT activities), our work environment and in our responsible practices for environment protection.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status