Sr Mgr Software Engineering

Powering the world’s payments ecosystem

ACI powers the payments ecosystem – globally, and you power ACI.  You’ll
innovate, collaborate, and grow – in an energetic technology culture with
decades of proven success.  ACIers – in all roles and levels – are truly your
colleagues and many are your friends. Our size and reach allow you to see the
global impact of your work. You are visible, your talents are valued, and you
are empowered to shape the future of payments.

As a Sr Mgr Software Engineering in Pune, you will join a diverse, passionate
team, dedicated to powering the world’s payments ecosystem!

Role Summary

We are seeking a Sr Mgr Software Engineering to lead a cross-functional team
(Software Engineering, DevOps/Platform, Support and Quality Engineering)
building and operating a low-latency, high-throughput core banking product
platform. You will be accountable for end-to-end delivery:
architecture-to-production execution, operational excellence, reliability,
security/compliance, and an automation-first quality strategy. You will also
bring demonstrated experience delivering AI-enabled initiatives and implementing
AI-based solutions in production.

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Key Responsibilities

1) Engineering Leadership & Delivery

* Lead and grow a cross-functional team spanning backend, frontend,
DevOps/Platform engineering, and Quality Engineering; drive strong ownership,
execution discipline, and continuous improvement. 
* Own delivery for roadmap initiatives and platform modernization across the
full SDLC: planning, design, implementation, reviews, testing, release, and
production operations.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
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* Establish and communicate technical direction in partnership with Product
Management and Architecture to ensure the platform meets business goals and
non-functional requirements. 

2) Low-Latency, Reliability, and Performance (NFR-First)

* Drive performance and latency engineering: define latency/throughput SLOs,
performance budgets, regression testing, and capacity planning to maintain
predictable low-latency behavior under load.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
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* Build “always-on” operational readiness: observability (logs/metrics/traces),
runbooks, safe rollouts (feature flags, progressive delivery), and rapid
rollback practices.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1]
* Partner with Platform/SRE functions to ensure Kubernetes runtime reliability
patterns (HA, scaling, and operational tooling) are built into the product
delivery lifecycle. 
https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1, 

3) DevOps / Platform Engineering Ownership

* Lead the team’s cloud-native delivery model on Kubernetes (including
GitOps-based deployment and configuration-as-code). 
https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1, 
* Own and evolve CI/CD and artifact practices using technologies such as
Ansible, Nexus, Carvel toolchain (e.g., ytt, kapp-controller), and
Kubernetes-native release workflows. 
* Ensure secure, repeatable environment provisioning and reliable deployments
across dev/test/stage/prod with automation as the default.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
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4) Quality Engineering & Test Automation (Shift-Left)

* Build a “quality-first” culture with an automated testing strategy across
unit/integration/e2e, with strong coverage targets and non-negotiable quality
gates.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1]
* Implement and operationalize modern test orchestration and automation
tooling, including Testkube, and enforce reliable, maintainable CI test
execution. 
* Drive security and compliance testing as part of CI/CD (SAST/DAST/dependency
scanning), ensuring regulated-workload readiness and auditability. 
https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1, 

5) AI-Enabled Engineering & Delivered AI Projects (Must-Have)

* Lead delivery of AI-enabled initiatives in two dimensions: 
1. AI-accelerated SDLC (planning, code review, test generation,
documentation, defect reduction), and
2. AI/ML/GenAI solution delivery where AI is part of the shipped product or
operational capability. 
https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1, 
* Establish responsible AI usage practices: teams are encouraged to use AI, but
remain accountable for outputs; validate correctness, security, and
maintainability before merging. 
* Enforce safe prompting and data handling: never place
secrets/credentials/PCI/PII into prompts; use placeholders and abstractions.

6) People Leadership & Stakeholder Management

* Coach engineers, DevOps, and QE leads; build career plans, performance
feedback loops, and hiring strategies to raise the talent bar. 
* Collaborate with Product, Security, Compliance, and Operations leaders to
deliver outcomes with transparency, predictable execution, and clear
metrics.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1]

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Required Qualifications

* 15+ years in software engineering building distributed systems; 5+ years
leading teams (engineering + DevOps and/or QE leadership experience strongly
preferred). 
* Proven experience building and operating low-latency, high-throughput systems
in banking, payments, or other regulated transaction platforms.
* Hands-on expertise with: 
* Kubernetes and cloud-native architectures (microservices, containerization,
orchestration) 
* Java backend development (high-performance, concurrent, resilient services)
* Angular (modern web UI, performance-minded frontend engineering)
* Ansible (automation/configuration management) 
* Nexus (artifact repository and dependency management)
* Cloud Infrastructure  ( Familiarity with deployment and development on
public and private cloud Azure , AWS, OpenShift) 
* Carvel toolchain (e.g., ytt, kapp-controller) for packaging/config/deploy
workflows 
* Testkube for test orchestration and automation 
* Demonstrated delivery of AI projects implemented in real environments
(production or production-like), such as: 
* GenAI-assisted developer workflows with measurable outcomes
(quality/velocity/defect reduction), and/or
* AI/ML capabilities embedded into product or operations (e.g., automated
diagnostics, anomaly detection, intelligent triage, or similar).
* Strong engineering excellence mindset: automated testing, security-by-design,
observability, and disciplined release practices.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1]

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Preferred Qualifications

* Experience with GitOps and Kubernetes platform components (policy-as-code,
secrets management, progressive delivery). 
https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1, 
* Experience with regulated environments and compliance constraints
(PCI/GDPR/SOC2) and integrating security controls into CI/CD. 
https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1, 
* Experience scaling test automation and implementing testing pyramids and
coverage standards across multiple teams.  
[https://aciww.sharepoint.com/sites/AnupDirects/_layouts/15/Doc.aspx?sourcedoc={D29B73A0-E5FA-4303-BE6D-DC46A202C740}&file=Engineering
Practices Playbook
v1.0.docx&action=default&mobileredirect=true&DefaultItemOpen=1]
* Familiarity with internal developer platform concepts (“golden paths”,
self-service, reduced cognitive load). 

In return for your expertise, we offer opportunities for growth, career
development, and a competitive compensation and benefits package—all within an
innovative and collaborative work environment.

Are you ready to help us transform the payments ecosystem? To learn more about
ACI Worldwide, visit our web site at www.aciworldwide.com
[http://www.aciworldwide.com]

#LI-AP

ACI Worldwide [https://www.aciworldwide.com/] is a global leader in
mission-critical, real-time payments software
[https://www.aciworldwide.com/about-aci]. Our proven, secure and scalable
software solutions enable leading corporations, fintechs and financial
disruptors to process and manage digital payments
[https://www.aciworldwide.com/solutions/aci-low-value-real-time-payments],
power omni-commerce payments
[https://www.aciworldwide.com/solutions/aci-omni-commerce], present and
process bill payments [https://www.aciworldwide.com/solutions/aci-speedpay], and
manage fraud and risk
[https://www.aciworldwide.com/solutions/aci-fraud-management-banking]. We
combine our global footprint with a local presence to drive the real-time
digital transformation [https://www.aciworldwide.com/about-aci] of payments and
commerce.