Sr. Research Associate, Strategic Engagement & Solutions Management

Join us as we work to create a thriving ecosystem that delivers accessible,
high-quality, and sustainable healthcare for all. Senior Research Associate,
Strategic Engagement & Solutions Management Role Summary This role helps turn
complex data into clear, actionable insights that support strategic decisions
across the organization. Based in Chennai, India, this is a hybrid position that
combines collaborative in-office work with flexibility. The Senior Research
Associate will conduct extraction and analysis of data, identify patterns and
insights, and support stakeholder needs through structured research and
reporting. This position will report to the Operations Manager. Team Summary The
Strategic Engagement & Solutions Management team focuses on supporting business
decisions through research, analysis, and insight generation. The team partners
with internal stakeholders to evaluate information, identify opportunities, and
support operational and strategic initiatives. Essential Job Responsibilities
Extract data from internal systems and source files to support research and
analysis requests. Analyze large and complex datasets to identify trends,
patterns, and key business insights. Develop concise summaries, reports, and
presentations that translate findings into actionable recommendations. Partner
with cross-functional stakeholders to understand business questions and define
analysis needs.Validate data accuracy, completeness, and consistency before
sharing results. Interpret business performance metrics and operational
information to support strategic engagement initiatives.Support ongoing research
efforts by building repeatable analysis approaches and maintaining organized
documentation. Apply AI-enabled tools where available to streamline data review,
improve productivity, and support faster insight generation while using human
judgment to confirm accuracy and relevance.Track requests, deliverables, and
outcomes to ensure timely and reliable support for business needs. Additional
Job Responsibilities Assist with ad hoc analysis and special projects as
needed.Collaborate with team members to improve reporting processes and analysis
methods. Contribute to continuous improvement efforts related to data handling
and insight delivery.Maintain working knowledge of relevant business processes
and reporting practices. Help prepare materials for internal discussions,
reviews, and presentations.Coordinate with stakeholders to clarify requirements
and priorities. Support knowledge-sharing within the team through documentation
and process notes. Expected Education & Experience Bachelor’s degree in
Business, Statistics, Economics, Data Analytics, or a related field, or
equivalent practical experience. 4 to 7 years of experience in research,
analytics, reporting, business analysis, or a related role. Experience with data
extraction, in-depth analysis, and insight generation. Proficiency in SQL for
querying, validating, and analyzing data. Experience working with structured
datasets and turning findings into clear recommendations.Ability to communicate
analytical findings clearly to both technical and non-technical audiences.
Experience supporting cross-functional stakeholders in a business or operations
environment.Ability to manage multiple priorities and deliver accurate work
within deadlines. About athenahealth Our vision: In an industry that becomes
more complex by the day, we stand for simplicity. We offer IT solutions and
expert services that eliminate the daily hurdles preventing healthcare providers
from focusing entirely on their patients — powered by our vision to create a
thriving ecosystem that delivers accessible, high-quality, and sustainable
healthcare for all. Our company culture: Our talented  employees — or
athenistas, as we call ourselves — spark the innovation and passion needed to
accomplish our vision. We are a diverse group of dreamers and do-ers with unique
knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven
problem-solvers with a deep desire to achieve our vision and make our time here
count. Our award-winning culture is built around shared values of inclusiveness,
accountability, and support. Our DEI commitment: Our vision of accessible,
high-quality, and sustainable healthcare for all requires addressing the
inequities that stand in the way. That's one reason we prioritize diversity,
equity, and inclusion in every aspect of our business, from attracting and
sustaining a diverse workforce to maintaining an inclusive environment for
athenistas, our partners, customers and the communities where we work and serve.
What we can do for you: Along with health and financial benefits, athenistas
enjoy perks specific to each location, including commuter support, employee
assistance programs, tuition assistance, employee resource groups, and
collaborative  workspaces  — some offices even welcome dogs. We also encourage a
better work-life balance for athenistas with our flexibility. While we know
in-office collaboration is critical to our vision, we recognize that not all
work needs to be done within an office environment, full-time. With consistent
communication and digital collaboration tools, athenahealth enables employees to
find a balance that feels fulfilling and productive for each individual
situation. In addition to our traditional benefits and perks, we sponsor events
throughout the year, including book clubs, external speakers, and hackathons. We
provide athenistas with a company culture based on learning, the support of an
engaged team, and an inclusive environment where all employees are valued. Learn
more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity United by our mission and
driven by our entrepreneurial spirit, our work at athenahealth is collaborative,
transformative, and above all, it’s meaningful. Our employees take pride in
using technology and data-driven insights to inspire changes that will make the
U.S. healthcare system better for everyone, including your friends, family and
maybe even you. Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert
Please be aware of questionable job offers that are not affiliated with
athenahealth. athenahealth has been made aware of unauthorized career
opportunities offered by individuals posing as representatives of larger U.S.
companies, including athenahealth. The fictitious jobs are advertised on
employment-search websites, such as Indeed.com and Craigslist.com, and
prospective employees are required to share their personal and financial
information (e.g. credit card, bank information), provide copies of their
government-issued identification, and/or send money for application fees,
processing charges or work permits. The victims who are told they are "hired"
are often instructed to deposit a check (which is later returned as fraudulent)
into their own account and to forward overpayment to individuals - usually via
wire transfer. Important information for job seekers: athenahealth has a formal
application process and we do not request you to interview on a Google Hangout
or via text messaging. athenahealth will never request money for the opportunity
to apply or work for athenahealth. athenathealth does not require completion of
tax forms, bank account or credit card information as part of the recruiting
process. If you feel that you have been a victim of such a scam, please send an
email to: askhr@athenahealth.com