Sr Sol Arch-D&T-Support & Testing

Job Summary The Sr Assoc, Testing and Validation Drives application validation and testing using automation to deliver and support Digital and Transformation enabled business solutions. This role has primary accountability for working on testing solutions for our SAP, e-Commerce and other applications.Essential Duties and Responsibilities
With guidance support and supervision, learn the overall Business vision, project objectives and project goals.

Basic Understanding of SAP Manual Testing, Functional and Regression Test Automation.
Get involve in product design to guarantee adherence of test coverage for meeting end user requirements.
Test all aspects of the product/system like function/component, system, performance, Regression and service.
Work with Design and development team to identify and capture test cases, ensure version management.
Setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases.
With the help of Test Manager apply, design and develop automated testing strategies and build automated testing frameworks.
Under supervision, learn and implement automation test framework
Record test results, report and verify software bug fixes to accept automation criteria.
Coordinate with program and development management teams in product development lifecycle to confirm end user product and quality requirements along with development schedule.
Analyze performance test requirements and develop test plans.
Handle performance testing and present results for validating and analysis to Project Teams.
Answer technical issues to resolve and follow up.

Additional Responsibilities
Other duties as assigned
Education Bachelor's Degree Computer Science required Work Experience
Minimum 4-7 years of experience
Preferred Knowledge, Skills and Abilities
Possesses exposure to or education in the following:

An understanding of the software development life cycle as well as the business approach for the product
Willing to work in a 24x7 environment and provide weekend coverage, if needed
Ability to multitask in a fast-paced environment
Manage customer expectations regarding estimated response times for issue resolution.
Resolving the issues through Phone, chat, and email communication channels.
Meet SLAs like response and resolution times with help of Functional & Technical team
Collaborate with Functional & Technical Support team members to properly manage customer inquiries and escalate when appropriate.
Own customer technical issues from initial report to resolution, communicating with customers regularly regarding issue status.
Run monitoring reports for usage, performance, and/or availability.
Document solutions for knowledge-base and bring new ideas for innovation and automation excellence into the Support team.
Understanding of Microfocus ALM Software (Microfocus Quality Center) Testing Tools
Experience in software development life cycle and software development methodologies like Agile, Azure DevOps etc.
Analytical skills
Decision making ability
Ability to work in a team as well as an individual
Ability to work under pressure and maintain deadlines
Strong documentation skills
Ability to work in a global and virtual environment and to effectively prioritize and execute tasks
Ability to work in a fast-paced environment and utilize sound judgment with an ability to operate with a sense of urgency.
Willingness to global travel
Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description
Able to comply with the company’s safety policy always
Able to comply with the company’s quality policy always.
 

License and Certifications Travel Requirements 10%: Up to 26 business days per yearPhysical Requirements Sedentary-Exerting up to 10lbs/4kgs of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.Additional Requirements What We Offer Shift