Staff Site Reliability Engineer

TITLE: STAFF SITE RELIABILITY ENGINEER, PRODUCT AREA FOCUS
LOCATION: NOIDA/ BANGALORE (HYBRID)

SUMMARY OF ROLE

Own availability, the most important product feature, by continually striving
for sustained operational excellence of Sumo’s planet-scale observability and
security products.  Work alongside your global SRE team, executing on projects
in your product-area specific reliability roadmap, to optimize operations,
increase efficiency in our use of cloud resources and our developer’s time,
harden security posture, and increase feature velocity of our developers  Work
closely with multiple teams to optimize the operations of their microservices -
and improve the lives of the engineers within your product area engineering
team.

RESPONSIBILITIES

* Support the engineering teams within your product area by maintaining and
executing a reliability roadmap of opportunities for improvement for
reliability, maintainability, security, efficiency, and velocity - and help
for realizing those opportunities.
* Collaborate with development infrastructure, Global SRE, and your product
area engineering teams to establish and continually refine your reliability
roadmap.
* Participate in defining, evolving, and managing SLOs for several teams within
your product area.
* Participate in on-call rotations within your product area to understand
operations workload so you can continually work to improve the on-call
experience and reduce operational workload for running microservices and
related components.
* Complete projects to optimize and tune on-call experience for your
engineering teams.
* Continually improve the lifecycle of microservices and architectural
components from inception and design, through deployment, operation, and
refinement.
* Write code and automation to reduce operational workload, increase
efficiency, improve security posture, eliminate toil, and enable Sumo’s
developers to deliver features more rapidly.
* Work closely with the developer infrastructure teams to expedite development
infrastructure adoption of tools to advance your reliability roadmap by
identifying needs for your supported engineering teams, and contributing back
features and bug fixes when needed. 
* Scale systems sustainably through mechanisms like automation, and evolve
systems by pushing for changes that improve reliability and velocity.
* Facilitate blame-free root cause analysis meetings for incidents to learn and
drive improvement
* Participate in and continually improve our global IRC (incident response
coordination) for all products.
* Drive root cause identification and issue resolution with the teams.
* Work inside of a fast-paced iterative environment.
* Hire & Mentor new team members.

REQUIRED QUALIFICATIONS AND SKILLS

* Cloud native application development experience leveraging best practices and
design patterns
* Strong debugging and trouble-shooting skills across the entire technology
stack
* Deep understanding of AWS Networking, Compute, Storage, and managed services.
* Competency with modern CI/CD tooling like Kubernetes, Terraform, Ansible &
Jenkins
* Experience with full life cycle support of services, from creation to
production support
* Versed in Infrastructure as Code practices using technologies like Terraform
or Cloud Formation
* Ability to author production ready code in at least one the following: Java,
Scala or Go.
* Experience with Linux systems and at home on the command line
* Understand and apply modern approaches to cloud-native software security
* Experienced with agile frameworks, such as Scrum and Kanban, and how to
operate within these frameworks to continually deliver value.
* Flexible and willing to step into new roles and responsibilities
* Willingness to learn and use Sumo Logic products for solving reliability and
security issues
* Bachelor’s or Master's Degree in Computer Science, Electrical Engineering, or
another scientific or technical discipline
* 8+ years of professional experience in applied software security role

DESIRABLE SKILLS

* Experience using Sumo Logic products or other observability products for
reliability and security
* Experienced with planet scale product development
* Running and operating SaaS products on AWS Cloud with expert level
proficiency
* Experience with streaming technologies like Kafka, Kafka Streams, or KSQL
* Expert level experience in one or more of: Java, Go, Scala, or Python
* Expert level experience in one or more of: Terraform, Jenkins, Kubernetes
* Extensive experience running and tuning JVM workloads at scale

ABOUT US

Sumo Logic, Inc. helps make the digital world secure, fast, and reliable by
unifying critical security and operational data through its Intelligent
Operations Platform. Built to address the increasing complexity of modern
cybersecurity and cloud operations challenges, we empower digital teams to move
from reaction to readiness—combining agentic AI-powered SIEM and log analytics
into a single platform to detect, investigate, and resolve modern challenges.
Customers around the world rely on Sumo Logic for trusted insights to protect
against security threats, ensure reliability, and gain powerful insights into
their digital environments. For more information, visit www.sumologic.com.
[http://www.sumologic.com/]

Sumo Logic Privacy Policy [https://www.sumologic.com/privacy-statement/].
Employees will be responsible for complying with applicable federal privacy laws
and regulations, as well as organizational policies related to data protection.