System Admin - L1 Support

At Iron Mountain we know that work, when done well, makes a positive impact for
our customers, our employees, and our planet. That’s why we need smart,
committed people to join us. Whether you’re looking to start your career or make
a change, talk to us and see how you can elevate the power of your work at Iron
Mountain. We provide expert, sustainable solutions in records and information
management, digital transformation services, data centers, asset lifecycle
management, and fine art storage, handling, and logistics. We proudly partner
every day with our 225,000 customers around the world to preserve their
invaluable artifacts, extract more from their inventory, and protect their data
privacy in innovative and socially responsible ways. Are you curious about being
part of our growth story while evolving your skills in a culture that will
welcome your unique contributions? If so, let's start the conversation. Job
Summary Iron Mountain is seeking a motivated Data Center Administrator - L1 to
join our Data Center Operations team. In this role, you will be responsible for
the proactive monitoring of compute and link alerts, physical installation of
server hardware, and the end-to-end management of Linux operating systems to
ensure maximum environment stability. You will join a dedicated team of
infrastructure specialists focused on maintaining high-performance data center
functions and delivering seamless technical support across cross-functional
domains. What You’ll Do In this role, you will: Responsibility 1: Execute the
physical deployment, rack mounting, and cabling of server hardware while
conducting thorough testing and validation to ensure all configurations meet
reliability standards. Responsibility 2: Collaborate with system administrators,
network engineers, and Original Equipment Manufacturers (OEM) to resolve
hardware issues and ensure the seamless integration of server components.
Responsibility 3: Ensure compliance with organizational standards by performing
Red Hat Enterprise Linux (RHEL) OS hardening, managing security policies, and
maintaining Knowledge Base documents such as Standard Operating Procedures
(SOP). What You’ll Bring The ideal candidate will have: 2+ years of experience
in Data Center Operations or a related technical environment. Strong knowledge
of Linux operating systems (specifically Red Hat Enterprise Linux 7.x and 8.x),
virtualization technologies like VMware or Nutanix, and core protocols including
DNS and SNMP. Proven ability in problem-solving and proactive monitoring using
tools such as PRTG or Zoho to remediate system alerts and perform Root Cause
Analysis (RCA) for critical cases. A Bachelor of Engineering in Computers,
Master of Computer Applications, or a related Information Technology degree,
supplemented by a Red Hat Certified Engineer (RHCE) certification. Category:
Information Technology Iron Mountain is a global leader in storage and
information management services trusted by more than 225,000 organizations in 60
countries. We safeguard billions of our customers’ assets, including critical
business information, highly sensitive data, and invaluable cultural and
historic artifacts. Take a look at our history here. Iron Mountain helps lower
cost and risk, comply with regulations, recover from disaster, and enable
digital and sustainable solutions, whether in information management, digital
transformation, secure storage and destruction, data center operations, cloud
services, or art storage and logistics. Please see our Values and Code of Ethics
for a look at our principles and aspirations in elevating the power of our work
together. If you have a physical or mental disability that requires special
accommodations, please let us know by sending an email to
accommodationrequest@ironmountain.com. See the Supplement to learn more about
Equal Employment Opportunity.