Systems Administrator Grad

Job Description Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We
are excited to learn more about you and your unique background. At CSG, you're
more than your resume. We want your diverse perspective and unique background to
help us enrich the work we do together. We believe that by channelling the power
of all, we make ordinary customer and employee experiences extraordinary. This
is your opportunity to join one of our high-performing teams. Channel the power
of YOU and begin the journey to becoming a CSGer. Systems Administrator- Grad is
an entry-level role designed for candidates who are starting their career in
database administration. This role focuses on learning and supporting Microsoft
SQL Server environments under the guidance of senior DBAs. The engineer will
assist with basic database operations, monitoring, backups, and incident support
across non-production and production environments. This role is ideal for
candidates with basic SQL knowledge, strong eagerness to learn, and an interest
in database administration. Basic knowledge of MySQL is an added advantage. We
are looking for Systems Administrator- Grad who will: You will support the SQL
Server Database Administration team in daily operational activities You will
monitor SQL Server instances to ensure database availability and health checks
You will Perform basic health checks on SQL Server instances You will monitor
and respond to alerts related to SQL Server You will perform basic
troubleshooting for common SQL Server issues You will assist in handling
incidents and service requests through ticketing tools You will perform initial
issue analysis and escalate complex issues to seniors You will ensure incidents
and service requests are handled within defined SLA timelines You will assist
with SQL Server backup and restore activities under guidance You will support
routine maintenance tasks You will assist senior DBAs during SQL Server patching
and upgrade activities You will support user access requests You will maintain
basic documentation and update runbooks for DBA operational tasks You will
follow standard operating procedures, security policies, and compliance
guidelines Is this opportunity right for you? We are looking for candidates who
have: Bachelor’s degree in computer science, Software Engineering, or related
field, or equivalent practical experience. 0–1 year of experience in IT support,
database support, or related roles Freshers with basic SQL knowledge and
relevant training/certifications are encouraged to apply Basic understanding of
Microsoft SQL Server/MYSQL Basic SQL skills: SELECT, INSERT, UPDATE, DELETE
Simple joins and filters Basic awareness of: Databases and tables Backups and
restores (conceptual understanding) Database availability and performance (at
high level) Basic understanding of Windows Server concepts Basic understanding
of RDBMS concepts (tables, indexes, constraints, joins). Basic knowledge of
Microsoft SQL Server and SQL/T‑SQL. Familiarity with SQL Server Management
Studio (SSMS) Willingness to work in rotational shifts and on‑call support
model. Strong willingness to learn and grow in database administration Basic
problem-solving and analytical skills Ability to follow instructions and
standard operating procedures (SOPs) Good communication skills Willingness to
work in 24×7 shift rotations and on-call support Team player with a positive
attitude Nice to Have : Basic understanding of MySQL Any SQL Server or
database-related certification Exposure to ITIL or production support concepts
CSGer Perks & Benefits: Work from Home, in-office, or hybrid Employee Belonging
Groups Healthcare: Dental, Medical, and Vision Paid Vacation, Volunteer, and
Holiday Time Off And so much more! Location(s): IN.Bangalore.Remote
Accommodation: If you would like to be considered for employment opportunities
with CSG and need special assistance due to a disability or accommodation for a
disability throughout any aspect of the application process, please call us at
+1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides
accommodations for persons with disabilities in employment, including during the
hiring process and any interview and/or testing processes. Our Guiding
Principles: Impact: Always help and empower others, whether they’re colleagues
or customers. When our employees set their minds to something, great things
happen. Integrity: Do what’s right for our customers and our people while being
authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do.
Test out innovative ideas without the fear of failure. Our Story: CSG empowers
companies to build unforgettable experiences, making it easier for people and
businesses to connect with, use and pay for the services they value most. For
over 40 years, CSG's technologies and people have helped some of the world's
most recognizable brands solve their toughest business challenges and evolve to
meet the demands of today's digital economy. By channeling the power of all, we
make ordinary customer and employee experiences extraordinary. Our people
[CSGers] are fearlessly committed and connected, high on integrity and low on
ego, making us the easiest company to do business with and the best place to
work. We power a culture of integrity, innovation, and impact across our
locations, representing the most authentic version of ourselves to build a
better future together. That's just who we are. Learn more about CSG Inclusion &
Impact here. Introduce yourself to our recruiters and we'll get in touch if
there is a role that seems like a good match. CSG empowers companies to build
unforgettable experiences, making it easier for people and businesses to connect
with, use and pay for the services they value most. For over 40 years, CSG's
technologies and people have helped some of the world's most recognizable brands
solve their toughest business challenges and evolve to meet the demands of
today's digital economy. By channeling the power of all, we make ordinary
customer and employee experiences extraordinary. Our people [CSGers] are
fearlessly committed and connected, high on integrity and low on ego, making us
the easiest company to do business with and the best place to work. We power a
culture of integrity, innovation, and impact across our locations, representing
the most authentic version of ourselves to build a better future together.
That's just who we are. If not us, then who? Learn more CSG is an Affirmative
Action, Equal Opportunity / Veteran / Disabled / Female / Minority / Sexual
Orientation / Gender Identity Employer. CSG does not discriminate on the basis
of age 40 and over, color, disability, gender identity, genetic information,
military or veteran status, national origin, race, religion, sex, sexual
orientation or any other applicable status protected by state or local law, are
not taken into account in any employment decision. CSG will not discharge or in
any other manner discriminate against employees or applicants because they have
inquired about, discussed, or disclosed their own pay or the pay of another
employee or applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their essential job
functions cannot disclose the pay of other employees or applicants to
individuals who do not otherwise have access to compensation information, unless
the disclosure is (a) in response to a formal complaint or charge, (b) in
furtherance of an investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the contractor’s
legal duty to furnish information. If you would like to be considered for
employment opportunities with CSG and need special assistance due to a
disability or accommodation for a disability throughout any aspect of the
application process, please call us at +1 (402) 431-7440 or email us at
accommodations@csgi.com. CSG provides accommodations for persons with
disabilities in employment, including during the hiring process and any
interview and/or testing processes. For the EEO it's the Law posting, click HERE
.