Team Lead, Travel and Expense Audit

We are seeking an experienced professional to serve as Team Lead for Travel and
Expense Audit. The role will manage Corporate Services, T&E and Corporate Card
and will be responsible for the day-to-day administration, configuration and
continuous improvement of MS-D365 Finance & Operations within the Expense
Module. The role ensures the platform supports policy compliance, accurate and
timely expense processing, and a positive end-user experience across the
business. Acting as the functional subject matter expert for D365, they will
triage and resolve incidents and requests, manage system configuration,
coordinate testing and releases, and work with Finance, HR, IT and third-party
providers to maintain stable integrations and high-quality data.

You will ensure queries are handled within agreed SLAs, maintain clear user
guidance, and proactively identify opportunities to simplify and positively
impact the expense journey. Additionally, this role will have oversight of the
Corporate Card Program. You will manage a small team of people who will help
support both functions. The ideal candidate combines operational rigor,
data-driven execution, and risk-based decision-making with strong situational
judgment. Success in this role requires responsiveness, accountability, and
emotional intelligence to deliver exceptional client service. Experience in
financial, advisory, or technology environments is preferred.

The day-to-day responsibilities include but are not limited to:

Expense Management

* Provide 1st line functional support for D365 Expense Module

* Administer and configure D365 in line with business requirements and controls

* Coordinate testing and release activities

* Produce and maintain dashboards/reports to monitor compliance, adoption,
trends and performance

* Create, maintain and continuously improve training materials and end-user
guidance 

* Identify, raise and deliver continuous improvement opportunities to reduce
ticket volumes, streamline processes and improve user experience (including
automation where appropriate).

* Highlight major incidents and business-impacting risks to the Travel &
Expenses Lead, supporting effective stakeholder communications and
prioritization.

* Develop, maintain and continuously improve global policies, procedures and
guidance

* Ensure card program is current and have clearly defined 

* Respond to employee related inquiries, document frequent issuers and drive
improvements to optimize service levels

* Monitor industry trends, find opportunities to improve admiration and
customer service

* Implement global card initiatives and provide customer service input into
global initiatives

Corporate Card Management

Requirements:

* Bachelor's degree (BA/BS) and 4 to 6 years of experience in expense and or
card operations

* Ability to work and collaborate during Greenwich Mean Time (GMT) hours to
align with global stakeholders and business needs

* Proven ability to drive process adoption and operational change

* Some cross-functional collaboration and stakeholder management skills

* Enjoy opportunities to improve customer satisfaction, enhance process
robustness and reduce operational costs

* Comfortable building relationships with influencing senior stakeholders.

* Analytical mindset with expertise in interpreting complex data for informed
decisions.

* Highly proactive and self-directed, with the ability to manage multiple
priorities simultaneously and drive results independently

* Assertive, accountable, dependable, collaborative and values-driven approach
to work

* Adaptive, resilience, and maintains strategic perspective under pressure

About Kroll

In a world of disruption and increasingly complex business challenges, our
professionals bring truth into focus with the Kroll Lens. Our sharp analytical
skills, paired with the latest technology, allow us to give our clients clarity
- not just answers - in all areas of business. We value the diverse backgrounds
and perspectives that enable us to think globally. As part of One team, One
Kroll, you’ll contribute to a supportive and collaborative work environment that
empowers you to excel.

Kroll is the premier global valuation and corporate finance advisor with
expertise in complex valuation, disputes and investigations, M&A, restructuring,
and compliance and regulatory consulting. Our professionals balance analytical
skills, deep market insight and independence to help our clients make sound
decisions. As an organization, we think globally—and encourage our people to do
the same.

Kroll is committed to equal opportunity and diversity, and recruits people based
on merit.

In order to be considered for a position, you must formally apply via
careers.kroll.com [https://careers.kroll.com]

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