Team Leader Operations - Darkstore

Job Overview

Purplle’s Quick Commerce platform delivers beauty and personal care products with speed and precision. Our dark store network is the backbone of this promise, with Store Incharges playing a critical role in ensuring smooth daily operations and operational excellence.

We are looking for a proactive and responsible Store Incharge to manage end-to-end dark store operations, maintain service levels, and lead the store team efficiently in a fast-paced quick commerce environment.

Key Responsibilities

Ensure timely picking, packing, and dispatch of orders as per defined SLAs
Maintain hygiene, safety, housekeeping, and 5S standards inside the dark store
Manage manpower planning, shift allocation, and prepare duty rosters
Conduct daily team huddles and ensure smooth coordination among staff
Perform daily inventory audits and maintain stock accuracy
Monitor stock movement and ensure product availability at all times
Optimize store space utilization for better operational efficiency
Ensure compliance with safety protocols, SOPs, and operational standards
Share daily performance reports and operational updates with management
Coordinate closely with logistics, HR, and operations teams for seamless execution
Handle escalations related to manpower, dispatch delays, and store discipline

Qualifications

Graduate in any discipline (Preferred: Operations, Logistics, Retail Management)
1–3 years of experience in dark store, warehouse, retail, or e-commerce operations
Strong team handling and leadership skills
Good problem-solving and process adherence capabilities
Basic proficiency in Microsoft Excel
Familiarity with WMS (Warehouse Management System) is preferred

What We Offer

Fast-track career opportunities in a rapidly growing quick commerce environment
Hands-on ownership and decision-making opportunities
Performance-based recognition and career growth
Opportunity to work with one of India’s fastest-growing beauty commerce brands