Team Leader Operations - Warehouse

Job Title: Team Leader – Warehouse Operations

Company:Purplle

Location: Kannur

Department: Warehouse

Job Summary

We are looking for an experienced and responsible Team Leader to manage daily warehouse operations and ensure smooth execution of picking, packing, sorting, inventory control, and dispatch activities. The ideal candidate should have strong leadership skills, operational knowledge, and the ability to handle manpower efficiently in a fast-paced warehouse environment.

Key Responsibilities

Supervise daily warehouse operations including picking, packing, sorting, dispatch, and receiving
Ensure timely order processing and dispatch as per company SLA
Manage warehouse staff, shift planning, attendance, and manpower allocation
Monitor team productivity and maintain operational discipline
Ensure stock accuracy through regular cycle counts and inventory audits
Minimize stock loss, damage, and operational errors
Maintain proper documentation and daily MIS reports
Coordinate with HR, operations team, vendors, and cluster managers for smooth workflow
Ensure strict adherence to SOPs, safety standards, and company compliance policies
Handle escalations related to operations, manpower, and store discipline
Support during peak operational hours and urgent dispatch requirements

Required Skills

Strong leadership and team handling skills
Warehouse operations knowledge
Inventory management experience
Good communication and coordination skills
Problem-solving and decision-making ability
Basic computer knowledge (Excel, WMS, reporting tools)
Ability to work under pressure in quick commerce operations

Preferred Qualifications

Graduate preferred
2–5 years of experience in warehouse, logistics, or dark store operations
Experience in e-commerce / quick commerce industry preferred
Experience in handling third-party manpower vendors is an added advantage