Technical Specialist

Technical Specialist - Operations Automation (Ansible & Gitlab)
Locations Bengaluru
Experience 6 - 8 Years
Mandatory Skills
Gitlab,Ansible,Redhat Linux,DevOps,Ci/Cd
Skill to Evaluate
Devops Engineer,Ci Cd Pipeline,Gitlab-Runner,Redhat Linux,Ansible,Python,Cmdb Integrations,Discovery Agent,Gitlab,DevOps,Ci/Cd
Roles & Responsibilities
Project Details
We are seeking a senior Technical Architect – Infrastructure Automation to lead enterprise automation transformation initiatives across on-prem infrastructure environments. The candidate will architect and drive automation using Red Hat Ansible Automation Platform and GitLab, ensure CMDB data integrity, integrate with ITSM systems via REST APIs, and implement AI-driven automation frameworks.
This role requires strong business collaboration skills to demonstrate automation value, communicate ROI benefits, and drive organization-wide adoption. The candidate must also have hands-on Agile experience in managing sprint cycles and leading cross-functional teams from assignment through delivery.

Key Responsibilities
🔹 Enterprise Automation Strategy & ROI Ownership
Define and execute enterprise-wide automation roadmap.
Identify repetitive L1 & L2 operational tasks and convert them into automation use cases.
Quantify and present automation ROI (cost savings, ticket reduction, SLA improvement).
Collaborate extensively with Infrastructure, DevOps, Application, and Business teams to:
Explain automation benefits
Promote adoption
Align with organizational goals
Drive value realization and measurable business outcomes.
🔹 Infrastructure Automation & AI Architecture
Architect automation framework using Red Hat Ansible Automation Platform.
Develop reusable, modular Ansible playbooks for:
Server provisioning
Patch management
Service remediation
Health checks
Access management
Design interface playbooks capable of auto-selecting automation workflows based on Edge AAP input.
Architect AI-driven automation models to:
Analyze incident patterns
Predict recurring issues
Auto-trigger remediation playbooks
Implement GitLab CI/CD pipelines for version-controlled automation.
🔹 CMDB & Discovery Data Governance
Strong expertise in CMDB data models (CI classes, relationships, normalization).
Handle on-prem infrastructure data lifecycle.
Integrate discovery tools like:
Zabbix
NetBox
Ensure reconciliation and high data accuracy (>95%).
Build automated pipelines for discovery-to-CMDB synchronization.
🔹 REST API & ITSM Integration
Design and develop REST API integrations with ITSM systems.
Automate ticket creation and updates into Aedge application.
Enable automated CI updates and service record synchronization.
Implement secure authentication and error handling mechanisms.
🔹 Agile Leadership & Sprint Management
Lead automation initiatives using Agile methodology.
Plan, manage, and execute sprint cycles effectively.
Own end-to-end sprint lifecycle:
Requirement grooming
Task breakdown
Assignment
Development oversight
Testing & deployment
Sprint review & retrospective
Ensure predictable delivery and high team velocity.
Mentor and guide team members across automation and CMDB domains.
Maintain transparency using sprint metrics, burndown charts, and KPIs.
🔹 Service Delivery & Team Leadership
Manage L1 & L2 infrastructure teams.
Ensure SLA adherence and continuous service improvement.
Act as escalation point for automation, CMDB, and integration issues.
Drive cultural transformation towards automation-first mindset.
Technical Skills Required
Red Hat Ansible Automation Platform (Advanced Playbook Development)
GitLab CI/CD
REST APIs (JSON, YAML, Python)
CMDB Data Modeling & Governance
Discovery Tools (Zabbix, NetBox)
On-Prem Infrastructure (Linux, Windows, VMware, Network)
ITSM Integration
AI-driven Automation Concepts
Agile / Scrum Methodology
Preferred Certifications
ITIL v4
Certified Scrum Master (CSM) – Preferred
Red Hat Ansible Certification – Preferred