Telecaller - Malayalam (D)

About Lokal

Access & Empowerment for Bharat through AI and Local Language Internet

Lokal is India's largest regional content and services platform, built for the 500 million+ internet users from tier 2+ towns.

Founded by IIT alumni, Lokal started in 2018 to address the lack of relevant local content and now goes beyond content to solve real, everyday problems of Bharat. Growing as a house of apps, Lokal is evolving into an AI-driven discovery and access platform—connecting users in tier 2+ India with the experts, tools, and knowledge they've historically lacked access to:

Lokal Matrimony - Location-based matchmaking apps focused on hyperlocal compatibility
Lokal Jobs - Hyperlocal job discovery platform connecting blue- and grey-collar workers with nearby opportunities
GyanTV - Skill-based learning in regional languages (stocks, photography, small business & more)
Dostt - Make new friends through voice chats, games, and real, authentic conversations
Eaze - A safe space to explore emotional well-being via community-driven support
AstroLokal - Instant access to trusted astrologers through audio and chat
And more - 10+ new apps in testing & exploration across agricultural advisory, legal advisory, financial guidance, and AI-powered personal assistants

Role Overview:

We are hiring for our sister app, Eaze, an Emotional wellness platform. Currently, we operate in Telugu, Tamil, Hindi , Malayalam. As we expand rapidly, we are seeing significant growth. Looking for a motivated and results-driven Tele Caller to join our team. The Tele Caller will be responsible for making outbound calls to potential leads, understanding the role needs, and offering suitable services & onboarding them to the platform. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle rejections professionally.

Key Responsibilities:

Make outbound calls to potential and existing hosts to inform them about products and services
Follow up on leads generated through various marketing campaigns
Maintain detailed records of host interactions and transactions
Achieve daily/weekly/monthly call and conversion targets
Provide accurate and timely information to hosts
Stay updated with the latest products, services, and promotional offers
Train & Onboarding new hosts as per Guidelines of App

Requirements

Bachelor's degree.
Proven experience as a Telecaller or in a similar role
Excellent verbal communication skills in Malayalam and must be fluent in English (read, write and speak)
Ability to handle Host rejection and remain patient
Basic knowledge of computer operations, CRM & Excel.
Strong listening and negotiation skills with a positive attitude and ability to work in a team

Why Join Us?

We're scaling fast with strong fundamentals, on a mission to empower millions through AI and access. At Lokal, you'll take ownership from day one, build for real impact, and help redefine the roadmap of how Bharat connects to opportunities, knowledge, and experts.