Vice President - Solutions Consulting

Role Overview
We are seeking a strategic and client-focused Vice President – Solutions Consulting to lead solution design and advisory for our travel technology and OTA-facing offerings. This role sits at the intersection of product, data, and client engagement, and requires a strong understanding of the online travel ecosystem, including competitive price benchmarking across platforms such as Booking.com, Expedia, Agoda, and other similar platforms.

The ideal candidate is not only a seasoned solution architect but also a consultative partner to clients, capable of translating business needs into scalable solutions, driving revenue through upsell and cross-sell opportunities, and delivering actionable market insights.

Key Responsibilities
Client Engagement & Solutioning
Partner closely with OTA clients and travel businesses to understand their strategic, operational, and technical requirements
Design and deliver end-to-end, customized/new solutions that align with client goals and platform capabilities
Act as a trusted advisor, guiding clients on product adoption, optimization, and innovation

Market & Competitive Intelligence
Provide deep insights into pricing strategies, inventory positioning, and competitive benchmarking across leading OTAs (e.g., Booking.com, Expedia, Agoda)
Analyze market trends and competitor offerings to recommend differentiated solutions
Leverage data to identify opportunities for clients to outperform competitors

Product & Data Collaboration
Work cross-functionally with product, engineering, and data teams to shape and enhance platform capabilities
Translate client needs into product requirements and feature enhancements
Ensure solutions are data-driven, scalable, and aligned with product roadmap

Revenue Growth (Upsell & Cross-sell)
Identify opportunities to expand client engagement through upselling and cross-selling relevant features and services
Drive commercial outcomes while maintaining a strong focus on client value

Problem Solving & Innovation
Lead complex problem-solving initiatives for clients, addressing challenges across pricing, distribution, and performance
Develop innovative approaches to improve client outcomes and platform differentiation

Required Qualifications
15+ years of experience in growth consulting, data solutioning, or product roles, preferably within travel tech or OTAs
Strong understanding of the online travel ecosystem, including pricing dynamics, distribution, and competitor landscape
Proven ability to work at the intersection of business, product, and data
Experience in client-facing roles, with strong communication and stakeholder management skills
Demonstrated success in solution selling, upselling, and cross-selling
Solid technical understanding (APIs, data platforms, system integrations), without necessarily being hands-on coding

Preferred Qualifications
Experience working with or alongside major OTAs (Booking.com, Expedia, Agoda, etc.)
Background in analytics, revenue management, or travel pricing strategies
MBA or equivalent business qualification

Key Competencies
Strategic thinking and commercial acumen
Strong analytical and problem-solving skills
Client-centric mindset with consultative approach
Ability to translate complex data into actionable insights
Cross-functional leadership and collaboration

What Success Looks Like
High client satisfaction and retention
Measurable impact on client performance through insights and solutions
Increased revenue via effective upsell and cross-sell strategies
Strong alignment between client needs and product evolution

Equal Opportunity Employer
We are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.