Walkin interview for O2C( Collection , Billing , Cash application, Dispute)- Bangalore
HCLTech · Bengaluru, Karnataka, India
Full-time · Mid-Senior level · Posted 12 days ago
HCL Tech hiring for OTC - Bangalore
Billing
Collection
Dispute Management (under OTC)
Cash application
Order Management
Work Location : Bangalore (ITPL)
Experience :
Senior Process Associate - 1 to 3 Years
Analyst - 2 to 5 Years
Senior Team Leader - 5 to 8 Years (Collection Experience only)
Interview Date:30th May 26 (Saturday)
Timing : 10:00 AM to 1:00 PM
HR SPOC: Suganthi/Yuvapriya
Venue: HCLTech,Unit-B ITPL, Aviator Building, Whitefield Road, SEZ, Whitefield, Bengaluru, Karnataka 560066
Responsibilities:
Excellent communication skills with proven experience in handling international customers in a customer-facing role.
Flexibility to work from office (WFO model)
Mandatory experience in Order-to-Cash (O2C) process, including collections, Billing, cash application , dispute and order management .
Excellent analytical and reconciliation skills
Ability to work own initiative
Financial & commercial awareness / good numerical skills.
Problem solving aptitude & ability
Relevant and demonstrable experience of a collections role. (Required)
Sap & Salesforce Experience
PC literacy, particularly in MS Office (Windows NT).
Demonstrate a customer focused orientation
Demonstrate a target focused orientation
Ability to work closely with customers & negotiation effective outcomes to their problems.
Committed approach to team work.
Resilient under pressure and able to quickly adapt to unforeseen work demands.
Self-motivated and willing to learn new skills
Adaptable to a changing environment
Able to control interactions with customers using persuasion and influencing skills.
Ability to liaise with Senior management
Looking for candidate with an immediate to 30-day notice period.