🌟 We’re Hiring! International Voice Process – Customer Support 🌟

🚀 Walk‑In Drive @ Infosys BPM | Bengaluru 🚀

Ready to kick‑start or accelerate your career with a global brand?

Infosys BPM invites dynamic, customer‑focused professionals to join our International Customer Support – Voice Process team.

If you love interacting with people, thrive in a fast‑paced environment, and are comfortable working night shifts—this opportunity is for you!

📍 Walk‑In Details

📅 Date: 23rd May 2026
⏰ Time: 10:00 AM – 1:00 PM
📌 Location: Bengaluru
Venue:
Infosys Limited, Gate No. 2
No. 40/P‑41/P, Electronic City Phase 2
Industrial Area, Konappana Agrahara
Bangalore – 560100
Landmark: Sunik Industries

💼 Job Overview

Role: International Customer Support (Voice Process)
Employment Type: Full‑Time
Work Mode: 100% Work from Office (WFO)
Shifts: Night Shifts
Week Offs: Rotational
Experience Level: Freshers (0 - 2 Years)
Qualification: Any Full‑Time UG Graduate (15 years of formal education mandatory)

🌍 About the Role

As part of our International Voice Support Team, you will be the first point of contact for global customers—delivering exceptional service, building trust, and resolving issues efficiently.

We’re looking for individuals who bring:

Confidence in communication
Passion for customer service
Willingness to adapt and learn

✅ Mandatory Requirements

✅ International Voice Support experience – Mandatory
✅ Excellent English communication skills (Speak | Read | Write)
✅ Strong customer‑handling and problem‑solving abilities
✅ Willingness to work night shifts
✅ Ready for 100% Work from Office – Bengaluru

🎯 Key Responsibilities

Handle inbound/outbound international customer calls professionally
Understand customer needs and provide accurate resolutions
Build rapport using empathy, active listening, and clarity
Follow internal processes while maintaining high service standards
Adapt quickly to tools, systems, and evolving workflows
Uphold ethics, integrity, and customer satisfaction at all times

🧠 Skill Set We Value

🌟 General & Soft Skills

Exceptional verbal and interpersonal skills
Structured and effective call handling
Empathy‑driven customer engagement
Positive, polite, and professional attitude

💻 Technical Skills

Basic understanding of customer support workflows
Ability to resolve routine and recurring issues
Tech‑savvy with quick learning capability

🔑 Core Competencies

Customer‑first mindset
Team player with collaborative spirit
High adaptability and resilience
Ethical and professional conduct

🎓 Preferred (Not Mandatory)

Prior customer service / contact center experience
Any customer support or communication certification

📄 Documents to Carry (Mandatory)
📝 Updated Resume (Printed)
🆔 Any 2 Government‑issued Photo IDs
(PAN / Aadhaar / Voter ID / Passport)

🎓 Original Academic Documents:
10th & 12th Marksheets
Graduation – All Semesters
Consolidated Marks Memo (CMM)
Provisional Certificate & Degree Certificate

⚠️ Note:

Laptops & cameras are strictly prohibited inside the campus
Government photo ID is required for campus entry

🚶 How to Attend the Walk‑In

Carry a copy of this email / invitation
Walk into the Infosys Electronic City Phase II Campus
Attend between 10:00 AM and 1:00 PM on 23rd May 2026

⭐ Why Choose Infosys BPM?

🌎 Work with global clients across industries
🧠 Exposure to a strong technology‑driven ecosystem
📈 Continuous learning & clear career growth paths
🤝 Inclusive, collaborative, and employee‑friendly culture
🚀 Opportunity to build a long‑term career with a trusted brand

📢 Interested or Know Someone Who Fits?

Tag them in a reply mail
Or ask them to walk in directly

💙 Let’s shape the future of customer service—together!

We look forward to meeting you.

Warm Regards,
Talent Acquisition Team
Infosys BPM Ltd.
Human Resources | INFY HR
🌐 www.infosysbpm.com
Bengaluru | Pune | Global Locations
Transforming Talent | Empowering Careers