WWCO - Deal Acceleration Desk - GES 168851 - Internal

Responsibilities The team will act as a one-stop-shop for sales and work
collaboratively with Service organizations to ensure prioritized deals are
executed with both velocity and accuracy, so that the Sales can focus on
generating new business Responsibilities include structuring SMB deals in CRM,
performing due-diligence and analysis of customer onboarding requirements,
handling of sensitive information, quote management, knowledge of
federal/state/local guidelines, and more Manage and analyze data at both client
and deal level that ensures accuracy and compliance with Sales and Service
customer onboarding policies/procedures Developing tools/calculators that
simplify capturing and reporting of payroll balances Provide a seamless and
efficient, one-stop Concierge-style service for onboarding payroll/HR SMB
clients from sale to start Work with a sense of urgency and quickly root cause
issues into process, policy, system, data and engage with functional owners to
resolve Ensure smooth and successful hand-off of customer to Service
organization Cultivate strong partnerships with your peers in cross-functional
teams (sales, implementation, clients) to ensure Sales to Implementation cycle
is efficient and seamless Provide recommendations to ADP leadership around
potential best practices and training on ADP solutions, based on client input or
experience
Shift:Technical( 07:30 PM - 04:30 AM)
Skill:BUSINESS ANALYST
JobCode:Business Analyst
Grade/Level:G2L1
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Qualifications
Qualifications Required Bachelor's Degree OR relevant work experience Prior
experience in customer success/customer onboarding operations a plus At least
3-5 years of business operations, customer operations, sales operations
experience or systems integration environment PREFERRED QUALIFICATIONS:
Preference will be given to candidates who have the following: Ownership
mindset, making the customer top priority, curiosity and high ethical standards
Excellent interpersonal and relationship management skills Excellent written and
verbal communication skills, along with organizational and time management
Strong Excel, Sales Enablement Tools (CRM, GONG, Seismic, etc), MSWord and
PowerPoint skills Detail oriented with strong analytical skills and
judgement/decision-making ability Ability to work in a fast-paced,
performance-based environment and meet deadlines Work independently and
proactively drive issues to resolution Knowledge of HR and Payroll industry
tools and best-practices, a plus